 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property
Overall Experience 4.5
91%
Recommend This Property
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enjoyable stay
Byclaire99
November 19, 2020
we really enjoyed out stay at in Marble Falls, it was our first time to visit the area - the hotel staff was very helpful, the room was nice and clean, the bed was very comfortable and I appreciated all the steps management has taken to provide a safe and sanitary environment
Family Funeral Gathering
ByFrequent-traveler61
November 19, 2020
Members of our family were gathered to bury our husband, father, grandfather, and great-grandfather. We all stayed at this hotel and it was very accommodating and had suites large enough for us all to gather in one room. Well located for family dinners and the view of the lake helped reduce the stress of a stressful event in all our lives.
Marble Falls HI
ByYAK Daddy
November 15, 2020
Customer friendly, quality facilities and excellent location
Awesome Service
ByMr PeeCee
November 15, 2020
Awesome hotel, very clean and very friendly staff, The staff went over and above the call of duty in ensuring that I will have an excellent Holiday Inn experience
WOW experience
ByJPadi
November 11, 2020
I highly recommended Holiday Inn at Marble Falls. They walk the talk when it comes to customer service. Lillian front desk , Lisa - breakfast and Gaby house keeping- outstanding standing customer service. I applaud management for a job well done.
Poor customer service
ByWilliam
November 11, 2020
My room flooded. Staff handled it poorly. Won’t stay here again.
Marble Falls Holiday Inn Express
ByGrandpa
November 07, 2020
Stay was very nice. Only recommendation would be to have more choices for breakfast, in particular, hot items like other Holiday Inns have.
Great Hotel and Perfect Location
ByReviewby-PLATINUMELITE
November 02, 2020
This hotel is at a great location, the staff was very friendly and helpful, From this location, it's easy to get to all surrounding tourist areas; parks, wineries, lakes, etc.
Due to COVID-19, breakfast is brown bag only and very limited yet very much appreciated.
Clean and comfortable bed
ByGort
November 01, 2020
My only complaint was breakfast and I realize that Covid dictates how this can be handled but I think it could be handled better. Restaurants are allowed to have 50% occupancy. You should be able to do the same.
Relaxing stay
ByKNMNS
October 28, 2020
Appreciated the friendliness of the reception desk and politeness of the cleaning staff
Stay
ByEman On
October 26, 2020
I reported the frig not working 4 times. Never got fixed. Very disappointed.
Zero amenities
ByTom M
October 24, 2020
You get a bed. The bathroom was dark, just 2 low watt lights around the mirror. Hard to see to shave and dark in the shower. NO bar soap at all. I had to use the shower get to even wash my hands at the sink. Breakfast? It was a joke. The excuse was a lot of kids had been there the day before. The entry glass was so dirty you could write your name on the glass. The lady at the front desk was friendly and apologetic. This hotel either has owners that do not care, a bad manager, or both. Im guessing the later. I do not plan to stay there again. You cut this many corners you do not deserve my business.