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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.4

based on 349 reviews
90%
Recommend This Property

Ratings Breakdown

349reviews

  • 5 Stars
    219
  • 4 Stars
    88
  • 3 Stars
    22
  • 2 Stars
    11
  • 1 Stars
    9

Nice last minute stay

By

June 28, 2017

Very happy with our stay.

Rooms 4/5
Clean, quiet, nice full clean kitchen with all appliances

Unsure if they had free complimentary breakfast. Left early am to our next vacation spot.

Staff 4.5/5
Very attentive and accommodating
Greeted kindly every time entering/exiting hotel

Gym 3/5
Nice universal machine. Up to date
Free weights, bench, newer cardio machines.
Bad placement. Connected to the same room as the laundry room. Running dryers made for a very hot and humid room.
Overall, got in a good workout with limited options.

Location ?/5
We stayed here last minute due to missing boat to Catalina.
Didn't do much. Went to a movie theater in the area. Parking was easy and quick access to freeway.

Overall a very good nights stay. Made it a good experience on our summer vacation. Would stay here again if ever in the Anaheim area.

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Nice stay.

By

June 28, 2017

Overall good experience.
Happy with everything except for the gym. When looking and booking a room, I look for a full complimentary breakfast and a well equipped gym with a variety of WORKING equipment.

Breakfast was 4/5
Good healthy choices. A variety of foods. And good hours. 7-10am

Gym 0/5
Absolutely terrible. 1 universal machine that was out of order. Some free weights and 1 bench and some cardio equipment. Was forced to pay to go to a local gym nearby.
Unacceptable for me. I understand this is not important for the majority of guests. But it is for me. Just giving honest feedback.

Location 3.5/5
Close to downtown, gaslamp and the ballpark
Too much construction for the 1 entrance/exit.
Free parking but always full.

Rooms 4/5
Nice, clean, quiet.
Beds were super soft. Slept great.

Staff 4.5/5
Very accommodating
Greeted kindly every time entering and exiting.
Felt like a valued customer.

I do recommend this hotel. Other than the gym, I was very happy with my/our stay.

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A lovely stay at the Holiday Inn Express

By

June 27, 2017

club

Had issues getting to the hotel, it is tucked away off the street with a lot of construction in the area and with a poorly positions sign that could have been bigger.. But once we found the hotel there was plenty of parking and we were welcomed by two lovely ladies at the front desk. We had a very quick check in process and we're in our room before you know it. The howl process from checking in to getting to our room took less than 5 minutes! Walking into the room we had a great first impression, the room was very clean and smelt like home, not like a hotel. The beds we're extremely comfortable and soft. We about passed out while waiting for our Uber to pick us up and take us to the concert we were headed to. The Uber also had trouble finding the hotel. We went out and enjoy your evening, on our return back to the hotel our Uber again had issues getting to the hotel but we could easily guide the drive to the hotel. Once we made it back to our room we both passed out hard and got some of the best sleep we have gotten in a while that night. We woke up the next morning cleaned up and head an extremely easy check out process. Even though we wished we could have stayed longer. Over all we thoroughly enjoyed our stay.

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Poor check in staff

By

June 26, 2017

Check in was terrible, although I got there early and there was no other guests in the lobby I had trouble getting someone's attention. While a long time club member, they did not seem to care and I did not get the type room I had reserved. The rest of the staff was pleasant and helpfull.

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Great weekend with pops

By

June 23, 2017

club

I had a great time! I will stay there again if ever in town.

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Comfortable bed

By

June 21, 2017

club

I travel from a long distance and was very tired, after the Church service went to my room. I was able to be relaxed in a clean comfortable room with a great sleeping bed. Overall great service.

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Nice place to stay after a long drive

By

June 21, 2017

club

The heated spa was such an added bonus, especially since it stayed open until 11pm! After driving from Southern Baja California in 115 degree weather at the border, it was nice to have a place to relax, stretch out and unwind (was not spending another night on a futon at our families house only 8 minutes away). The rate was more than I wanted to pay, especially for a hotel so close to the freeway and at a very busy intersection, but from inside the room, it was quiet.

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Perfect stay

By

June 21, 2017

club

This is my second time staying here and both times were excellent. I'm a stickler about cleanliness and this place was very clean , quiet, friendly, good breakfast. Just a comfortable stay.

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Fitness equipment

By

June 21, 2017

club

Please get the treadmill and other fitness equipment workable. Weights would be nice as well.

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yes

By

June 20, 2017

club

Thank you I love staying there ND I really did relax

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Relaxing

By

June 01, 2017

club

Great service and great experience. Will return sometime in the future.

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Good room comfortable bed ..

By

May 31, 2017

club

The hotel was very clean and the beds are comfortable. The food is good. The pool is good the Jacuzzi needs a little bit of update a little bit more cleaner..

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