Rated 4.1 out of 5 by 107
Rated 4.0 out of 5.0 by MDTTFlyer Great front desk staff
Checked in on Saturday afternoon, 7/25/15 around 3pm. The front desk attendant was super friendly and really took care of us. How you are greeted and treated when you walk in the door sets the tone for the entire stay. Very clean, very quiet considering its off major road and we had room facing road. Staff was all very friendly. Breakfast was good but they were out of some items including forks. This was our second stay here and we would come back.
July 30, 2015
Rated 4.0 out of 5.0 by DPNJ Excellent Night's Sleep
The room was very clean, The bed slept wonderfully! ANd the breakfast in the morning was terrific as well as the breakfast staff!
July 30, 2015
Rated 2.0 out of 5.0 by joetrocker Staff needs to be responsive to the customers needs
I give this hotel a 3 star out of 5 . The coffee was completely gone and the staff wouldn't bring out a fresh pot of caffeinated
July 23, 2015
Rated 5.0 out of 5.0 by Moose 68 Excellent Service ! Great Hotel!
I travel to Richmond on a monthly basis on business and stay at this Holiday Inn on each trip. The hotel and staff all GREAT. I recommend this hotel to anyone traveling to Richmond area.....
July 22, 2015
Rated 5.0 out of 5.0 by LT Fred great bed and room
room was great, very clean. I liked the pillow choices. Need to have English speaking staff.
July 21, 2015
Rated 4.0 out of 5.0 by JDS2015 Very Relaxing after a Busy Day
Check in was quick
Room was very clean, there were sports teams in the hotel and never heard them, food was good.
Jen was a big help
July 18, 2015
Rated 4.0 out of 5.0 by Edmond Dantès Business Travel
This IHG property is everything a business hotel should be. I do wish that they would offer complimentary passes to the Gold's Gym across the street. FYI...It is 30$ per week for the Gold's Gym. If this were complimentary, this would be a massive incentive for me to stay again at this property.
July 7, 2015
Rated 2.0 out of 5.0 by dnice3 DIsappointed
The main lobby of the hotel is very nice. The breakfast buffet was good. The pool area was nice. Our room smelled like mold unless the air conditioner was maintained at about 60 degrees. Our toilet flushed but a horrible shaking and squealing noise continued for about 3-4 minutes after you flushed and our mini bar/microwave area, as well as our bathroom was filled with ants daily.
July 5, 2015