 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property
Overall Experience 4.3
86%
Recommend This Property
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Nice Job
ByCoMo traveler
September 29, 2016
Once I remembered to shut my blinds all the way, I had a great sleep. Wonderful promotion to move checkout and breakfast to noon! Thanks for the extra hour of sleep
Short drive to downtown
Bycmeeks
September 26, 2016
Stayed for business, clean and comfortable and close to downtown. Excellent, Helpful staff!
clean and friendly
Byj_hass
September 13, 2016
The staff is very friendly and helpful with directions and local restaurants. The Hotel is clean and quiet, could stand to be updated but overall a good value.
Great Place and Staff
ByBonie58
September 12, 2016
This is the 3rd time we have stayed at this hotel. Every time we stay the experience is great. Donna in the breakfast area went out of her way to welcome us. It was like it was her own kitchen and want to make sure we have plenty. She even fixed up a to go bag for us and freshed up our coffee. Would love to have her as a co-worker and/or employee. Every staff member had smile on their face. We feel like we were with friends and family.
Some good, some bad, overall good.
Byeenrique25
September 07, 2016
Pros:
- Location
- Price
- Staff is fantastic
- Breakfast
Cons:
- Noise level is extremely high, if you're trying to get a good nights sleep this is not the place, if you are leaving early it's great.
- Pool and vending machine were not working
- Miniature bathrooms
Overpriced older hotel
ByNavyBubblehead1979
September 01, 2016
This is an older hotel that is beyond it's useful life. To make it worse, the price is way too high for the quality of the accommodations.
Room 314 is too hot and noisy.
The parking spaces are too small.
The bathroom lighting is inadequate.
The desk lamp outlets were loose.
The price varied significantly over a 3-night stay.
THE BREAKFAST LADY IS THE BEST IN THE HIE NETWORK!
work trip
ByRGHol
August 31, 2016
A room to sleep and clean up this was a work trip . pool was small but good shape. Ate Breakfast only once will there was not open before I had to leave for work.
Unwanted wake-up call
ByLemo
August 26, 2016
The hotel is in a great location in close proximity to casinos. I have stayed here multiple times and have had great experiences. However, this time, the hotel gave me a wake up call at 5 in the morning. I had to jump out of bed to be able to get the phone. I had not requested a wake-up call, so someone must have thought it was a joke. I couldn't get back to sleep after this and had to drive 10 hours on less than 5 hours sleep. The hotel manager said that they would refund the points for the stay, but I still have yet to receive them. I would not have made this negative review if I had gotten the points like the manager said I would. I will stay here again, but will make sure they don't wake me up again.
North Kansas City
ByLarry M.
August 11, 2016
I was looking for a hotel and when I came across the Holiday Inn Express logo, it gave me peace of mind! It's always a great stay.
Nice place for travel stop
ByMike 0166
August 10, 2016
Great staff, excellent access from the freeway, breakfast was good and fairly quiet area. (It is in an industrial area so some noise was expected and was less than we anticipated.
Great place to stay
ByTexieL
August 09, 2016
This Holiday Inn Express us conveniently located to interstate and restaurants! The staff is very friendly
Great Room/Great Customer Service
ByCyncyn79
August 09, 2016
We checked in to this hotel on Saturday August 6, 2016. Check in time isn't until 3 pm however I called to see if we could have an early check in for 12:30 since we had a 2 pm event to go to. The front desk was very accommodating and stated they would notify the cleaning crew to clean our room next since the last customers had just checked out at 11 am. The room was ready at 12:30 as promised. Everything was cleaned to perfection. We stayed in the non smoking king executive suite. Very spacious and nice. This hotel was located not to far from downtown where we spent most of our time for the weekend. Quick and easy access to the highway as well. The only downside to our stay was we were unable to get the air conditioner to a comfortable temp. We tried to turn it to up to 70 degrees but when it got too warm in the room after that the air would not come back on to cool the room. Therefore we weren't able to sleep very well because of the temp in the room but we didn't call the front desk as we probably should have. The bed however was comfortable. The only other downside was our room was located next to the ice machine so that did cause us to hear noise quite often. The breakfast downstairs had a variety of options. The staff that was working in that area were very nice and made sure to ask us if we had everything we needed. We do recommend this hotel and would definitely stay here again.