Rated 4.2 out of 5 by 77
Rated 5.0 out of 5.0 by jaygee3 comfortable and relaxing
Holiday Inns have always been a pleasurable experience and this one was no less
July 2, 2014
Rated 5.0 out of 5.0 by Hometown girl13 Convenient and clean
We had a group in town for a wedding and the location worked perfectly. I was most happy with Jennifer who was so helpful with booking all the rooms and the friendly service when we arrived. The rooms were clean and comfortable, and the service was good. The only negative was the grounds around the back of the building were littered with trash (cigarete butts and beer bottles) for the entire 4 days we were there. The front of the hotel grounds were kept very clean but they need to pay attention to the entire perimeter of the building, as we did use other exit doors depending where our cars were parked. Cannot comment on pool or fitness center as we did not use. Overall it was comfortable and quiet and good for the price and we were happy with our stay.
July 2, 2014
Rated 3.0 out of 5.0 by Joe5729 Good hotel, however....
First, the positives: TWO manager's receptions! Tuesday and Wednesday night! Score! Breakfast was HIE's usual excellent spread. The employees helping out here were very nice. They even had the World Cup game on, and several kids were watching. Free cookies at the check in desk that were awesome.
The wifi worked really well here, both in the room, and in the reception area. Room was very clean, and the iron worked great.
Also positive: this hotel is next door to one of the most kick butt gas station junk food stores ever...place was huge and filled with snacks from one end to another. Awesome! Also next door, one of the classiest Taco Bells you will find in North America. I hate the place, but had to check it out because it looked so nice and it was an easy walk. Further down, a Big Boy. Who doesn't love all this stuff?
Now the negative: My room was literally on the on ramp for I-275. LITERALLY. I've stayed in a whole lot of hotels, but this room was the closest I've ever been to staying in traffic. If you require a quiet room, this place may not be the best choice.
The hotel is somewhat dated, but that might be because I am used to staying in brand new HIEs. The elevator was European-style: tiny and slow.
The traffic issue is probably enough to keep me from staying here again. There is another HIE up the road on 12 Mile Road I will try next time instead.
June 27, 2014
Rated 5.0 out of 5.0 by ccsboss PLEASANTLY SURPRISED
Property very convenient to where my business took me, local shopping and, restaurants. Entire Staff was EXCELLENT !
June 27, 2014
Rated 5.0 out of 5.0 by hatrack4 Comfortable
Nice staff. The room was comfortable. I did not have to unplug lamps to plug in my devices.
June 23, 2014
Rated 4.0 out of 5.0 by kirk0827 Great Combination of Location, Services and Price.
Conveniently located near freeways, shopping and businesses. Good price. Decent service. Would stay again.
June 21, 2014
Rated 5.0 out of 5.0 by Tuscan Sun Great service - Front Desk
The two people behind the front desk who checked us in were very welcoming
June 20, 2014
Rated 4.0 out of 5.0 by mathar Nice Place with good location
We stayed at this place for a night. Nice decent place located near shopping areas. Very close to highway which is and -. We were on 1st floor so you can hear traffic, not big issue for us as just one night. All in all good experience, except the lady in breakfast who seems to be rude. During breakfast the machine ran out of waffle and indicating some replacement of bag. We waited few minutes and no one came then I went and ask the lady in backroom who were preparing breakfast to see what the message meant. She just got frustrate and upset saying I am busy with other things and will see when finish. It will take 15 mins to fix the issue. I can understand she is busy but she need to know how to talk to customers!!!
June 19, 2014