Rated 4.2 out of 5 by 229
Rated 5.0 out of 5.0 by B. Seddon Very comfy bed and a good breakfast
I stayed here with my wife and two youngest children and the accomodations were very satisfactory. The beds were very comfy, the pillow choices were sufficient. The pool area was clean with plenty of towels, and well lit. The breakfast choices were numerous and satisfied 2 kids and 2 adults, so I would say the choices were plentiful. The fruit was fresh, and not green. Overall we were very satisfied with our stay.
May 17, 2016
Rated 4.0 out of 5.0 by Verified Reviewer Clean Lobby and Breakfast area
Was greeted by service desk in a very cheerful manner. good breakfast bar.
May 16, 2016
Rated 1.0 out of 5.0 by Bert1980 Worst Holiday Inn Experience to date
Avoid this Holiday Inn. This place does not compare in anyway to the normal Holiday Inn experience I have had. The place is extremely outdated and in low condition.
May 12, 2016
Rated 5.0 out of 5.0 by jak and hens good hotel for getaway
bed was very comfortable, pool was really nice and location good for our purpose. would like to be able to get the room a little colder but couldn't. breakfast overall good .
May 10, 2016
Rated 5.0 out of 5.0 by jr3968 Location is GREAT!
We chose this hotel based on location and proximity to the Osage Beach Outlets. We have stayed several times and the experience is always enjoyable.
May 5, 2016
Rated 2.0 out of 5.0 by KansascityJim40 Go somewhere else
Room smelled like urine, many times there was only a sign on the desk saying the agent is out, fight in the room next to me that I almost called 911, yelling in the hall both nights. TV did not work unless pointed the controller at the back of the TV. The desk clerk tried to fix the remote but put the batteries in backwards. Not a pleasant stay! I've stayed in many Holiday Inn Express but this was the worst.
May 4, 2016
Rated 3.0 out of 5.0 by MJOLO Needs some updating, but ok for a weekend stay
This hotel is starting to show some age. Our room seemed to be a lot smaller than normal HI Express rooms that we are accustomed to. They do a nice job of keeping it clean, but it looked like they were having a tough time keeping up with repairs. Upon check-in, we noticed a wasp on the curtain. After killing the wasp, I noticed that the window was not sealing at the top, due to a needed repair. I was able to rig the window enough to keep the window sealed. I reported the item to the front desk as we left and they assured me that it would be repaired. The kids and I really enjoyed the pool. It was nice and warm in the pool area, and the pool water was warm also. The breakfast is consistent with other HI Express breakfasts that we have had. They have a program where they will give you a credit if you choose to not have your room cleaned. I think this is a great idea, and would love to see this adopted by other hotels. The front desk agent was very friendly, but did not acknowledge me as a platinum elite rewards member, or offer the normal check-in points that I have received at other HI Express locations. The parking lot is on a hill, and the parking spaces are kind of oddly painted. The location is good, but be sure to check the hours of operation of surrounding businesses, as many of them seem to only be open during the summer months. I would like to see the management put some money into renovating on a large scale. In it's current state, I think the rates are a little high for the quality of this hotel.
May 3, 2016
Rated 4.0 out of 5.0 by MTP 1 Good Choice for shopping
Right across the street from the outlet stores. Clean rooms. The heating/air was a bit dodgy, otherwise great place for the price.
May 3, 2016