 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property
Overall Experience 4.4
90%
Recommend This Property
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Comfortable stay .
ByDebbie of OC
August 06, 2016
The hotel was very accommodating and we were able to relax after going through a long day of treatment at the City of Hope. It was a great hotel to unwind and get a good night's sleep.
Comfortable Bed, Lousy Location, Thin Walls
ByTraveling Soccer Fan
August 02, 2016
This is a Holiday Inn Express, so one shouldn't expect too much other than a comfy bed to sleep in. This is what we got. Other than that, the location, car dealership parking lot view from one of the "best rooms" and thin walls made the stay what one would expect from a Hotel away from the main part of town.
The price was a bit on the high side for all this as well,
but the staff was extremely helpful and polite and that helped to take this rating up to an average place to stay.
Also, we were looking forward to using the pool, but when we got there and found there where no shaded spots to sit and the pool is basically seemed to be part of the parking garage, we decided against using it.
holiday inn express experience
Byaz res
August 01, 2016
Very comfortable and clean, friendly staff, nice pool and very good breakfast, quite substantial. Not a great view from the window, but the room was very nice. I would stay again and/or try another Holiday Inn Express in future travels.
Hotel
ByJWD100
August 01, 2016
The experience was quite good. It all worked out well.
Comfortable bed and great service.
ByPeanut1985
July 27, 2016
Our stay was great we were able to relax and enjoy our stay.
great breakfast and customer service
Bytrgonzales
July 19, 2016
I purchased two rooms for a six night stay. When we arrived, there was a great scent in the entry way. They offered us water and a friendly welcome. The location was great for the conference I was attending and the three days of leisure time that I had planned to attend throughout California. Distance was great for all locations that I would be visiting during the six days.
GREAT staff, extremely attentive and kind
ByPasadenaVisitor
July 14, 2016
I brought my family with me. We were upgraded to a larger room for free because the room I requested was unavailable. That worked out perfectly. My kids absolutely loved the pool, spa, breakfast (ate to their heart's content), and watched plenty of tv. I'd definitely stay at this location or at another Holiday Inn Express in the future. We had issues with the air conditioner (too cold then not cold enough) but I didn't make a stink about it because it wasn't anything to whine about. There was a dog barking in the wee hours of the morning; it wasn't on hotel property so I didn't expect them to do much. There was a nightlight in the room that was insanely annoying. It could be seen throughout the whole suite. The brightness of the light made it very difficult to sleep. We ended up covering it up with a structure we created out of boxes and pillows. After that the room was nice and dark. Having an option to turn off the nightlight would be nice.
Great Stay!
ByMr.Rick
July 14, 2016
The only disappointing thing was; no good reading lamp any place in the suite
Comfortable Room
ByDave134619
July 03, 2016
The staff was friendly and the room was comfortable and cool, which is good to have in Pasadena.
Good for Caltech visits
Bynj07777
July 01, 2016
It has plenty of parking spaces, especially it has a parking garage with tens of in-door spaces (a surprise). Good for summer. Close to highway and CalTech. A few of Malls nearby. An in-and-out burger is about 2 miles away. Hotel is not fancy but good for a few nights of staying. AC is very cold and had to figure out a way to redirect airflow away from beds. Breakfast was decent.
Comfortable place to stay
ByJLMartinez
June 30, 2016
Had a great experienced the room was very clean, it was really hot outside but the A/C ran really strong. overall it was a pleasure staying here.
Had a great time in Pasadena
ByAnacapa
June 30, 2016
The Holiday Inn Express in Pasadena fulfilled our needs during our weekend visit to the LA area. We appreciated the attentiveness of the front desk staff. We were able to visit our relatives who live in the area, catch a Dodger game as well as enjoy the amenities that Pasadena provides.