 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property
Overall Experience 4.5
92%
Recommend This Property
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Great service!
ByLuGo
July 14, 2021
This was our first time staying at this hotel and I would definitely stay there again. Each member of the staff with whom we interacted was friendly and professional. The property throughout was very clean and they offered many hand sanitizer stations and other health safeguards during the pandemic. The room was very clean and comfortable.
Convenient to downtown Pasadena
ByJimmy074
July 12, 2021
Clean and comfortable room. I booked a king suite and it was available for an early check in. The room did smell a bit of cleaning fluid, but that's understandable given COVID. Low water pressure on the top floor makes the shower take long to heat up. Other than that, a nice room for the price.
Clean, fair price
ByAhen
July 11, 2021
Overall enjoyable experience. Covid protocols were in place. Pool and hot tub are nice. Breakfast provided was good even with Covid restrictions.
Great service
BySJ2021
July 10, 2021
Great staff and interesting patio area upstairs was quite nice.
Convenient location and best value for the price
ByPrasadS
July 09, 2021
This is in very convenient location, staff is friendly, responsive, breakfast is good but filling is late. I’ll definitely consider to stay here again
Excellence overall
ByKiara
July 07, 2021
I was very happy with my stay. Everything was wonderful from the time I checked in. Very clean and workers were so helpful and nice. The breakfast was outstanding with so many variety’s. My daughter loved the pool.
Comfortable sleep
Bylgv9
July 06, 2021
Greeted very kindly by front desk. Comfortable beds and bedding after a long travel day. Hot breakfast offered.
Relaxing Stay
ByThe "T"
July 03, 2021
Overall review is excellent. Were disappointed at how breakfast was handled and understand it was due to Covid. Not happy with 6/30 breakfast, however 7/1 breakfast was like old times with exception of no pancakes. Again, blame Covid.
Not worth the stay
ByCrystal
July 02, 2021
The room was dirty and smelled strongly like mildew.
A hotel for a quick stop.
BySnave
June 29, 2021
The hotel is not big but the pool, jacuzzi and gym is a surprise. Free parking is a big plus. It’s more than efficient for a short stay. I recommend it and I’ll be back.
Clean hotel room; comfortable bed.
ByJoey
June 29, 2021
Many thanks to Miss Garcia who always handles my reservation requests in a very professional and efficient manner!! You have an excellent representative on staff in Miss Garcia!
Showing a friend around
ByMESN
June 28, 2021
The hotel is perfectly located near transportation to get around Los Angeles. Breakfast was served like it has been with Holiday Inn Express for years but with safety protocols and that is fabulous.