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Holiday Inn Express & Suites Pell City

240 Vaughan Lane , Pell City, Alabama 35125

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 543 reviews
92%
Recommend This Property

Ratings Breakdown

543reviews

  • 5 Stars
    400
  • 4 Stars
    82
  • 3 Stars
    29
  • 2 Stars
    22
  • 1 Stars
    10

Hotel Closed With No Notification

By

November 23, 2019

club

Arrived from out of town and hotel was closed. No notification or compensation. I'm gad I arrived early or I would have been sleeping in my car. If I have the chance, I will avoid this hotel in the future. A sign on the door is not a great way to notify your guests. Thanks gor nothing.

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Great place

By

November 19, 2019

I would give it 5 stars , but there was one issue. The rooms offer soap and such. My bar soap had been opened and used and placed back in the paper container it came in when new. It was kind of gross.
Other than that the place was clean and the staff just great.

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Excellent Hotel

By

November 11, 2019

Great hotel for travelers! Staff is attentive and welcoming!

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Great value and comfort

By

November 05, 2019

club

In staying at various chains hotels this iOS a comfortable and clean as any. Comfortable and with breakfast it matches locations that cost more. Good place to stay for the value.

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Great Stay

By

November 04, 2019

club

excellent hotel and very clean. Great location and located to close to everything I needed.

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Cleanliness, restaurant, noise

By

October 25, 2019

The restaurant was severely understaffed....for breakfast they didn’t even offer decaf coffee! The chef was kind enough to make me a cup (way too strong though)
The bathroom floor was anything but clean. We were awakened during the nighttime with noises from surrounding rooms. Very disappointed.

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Nice bed

By

October 22, 2019

This location is nice but hard to find frontage road off interstate. could have used a guide sign off main road. Tucked behind a Walmart.

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Clean, Clean and More Clean

By

October 21, 2019

platinumelite

The grounds, lobby, common areas and hotel room was extremely clean - very impressed.

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Not a good place. The beds are awful. Breakfast needs work.

By

October 17, 2019

This place is noisy and the beds are not comfy. The AC was loud. The housekeeping staff knocked on my door at 10am for service. Really!!!!!!!!!!!!!! I just got out of the shower.

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Pell City Holiday Inn and Suites

By

October 10, 2019

I have stayed at this location many times
This time the housekeeping was not to my satisfaction
I had to remove my own trash from the room everyday and had to ask for another box of tissues
On the last morning the bath soap dispenser was empty. Disappointed in the attention to detail my my room

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Conveniently Located

By

October 09, 2019

club

Wonderful service! Comfortable bed! The carpet in our room looked a little worn and stained; but overall, the room was clean and comfortable. Breakfast was hot and had a good selection so even the pickiest of eaters could find something to eat.

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Good

By

October 04, 2019

club

Good place to will be going back. Ventured out around the town the theatre down the road is a great attraction with some luxury seating

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