Rated 4.4 out of 5 by 425
Rated 5.0 out of 5.0 by hook789 Great Stay
If you are in the Princeton, WV area this is the best place to stay. As far as price and accommodation it is excellent. I have stayed at other hotels in the area and that are not up to par to this hotel.
June 20, 2016
Rated 4.0 out of 5.0 by corinnaRSP Decent Night's Sleep
Everything is good, but be aware that the staff is not entirely educated about the disabled when it comes to service dogs. Great shower, comfy beds!
June 8, 2016
Rated 4.0 out of 5.0 by Mfrances Comfortable room
Very comfortable stay. Only stayed one night but it was pleasant.
June 8, 2016
Rated 5.0 out of 5.0 by JKN64 Open and friendly.
The whole staff at the hotel were great. Willing to answer any questions, give directions or just offer you a "good morning".
Even though it was under construction it did not change their welcoming attitude.
June 7, 2016
Rated 4.0 out of 5.0 by firemedic16 average hotel stay
Average stay with annoying common problems of outside noise from other guest. Breakfast staff more interested in gosiping about other people than being attentive to things needed done at food level
June 6, 2016
Rated 5.0 out of 5.0 by BR549-2 one night visit for local meeting
Hotel is undergoing renovation, but the areas we frequented were in good condition. The hotel manager and desk staff were quite jovial. This is a good choice for a hotel along the I-77 corridor through WV. There are many food options within '2 blocks' of the hotel.
May 31, 2016
Rated 1.0 out of 5.0 by rerb31 Construction / Poor Service!
Very disappointing experience! My family and I decided to stay the night at this property due to the location. We were driving home from Myrtle Beach and needed some sleep since we arrived very late. From the street the hotel had a nice appearance. The staff was very friendly at check in... Our issue began early the next morning when a construction crew arrived to remodel our floor! At 7:45am we were woken up with loud voices and banging from the hallway. In fairness, I did locate a small letter size black & white sign on the sliding door stating the hotel was under construction upon leaving and there was a pretty green sign stating excuse our dust, but nothing on-line during when making our reservation, or nothing verbal from the staff or on the contract during check in? When I attempted to discuss with the General Manager, she gave me excuses for their upcoming 10 year renovation... Then offered us a 15% discount! What an insult! We are IHG Priority Club members with Platinum status... Where was out guarantee of a good nights sleep. It sure was not at this property! We would not recommend this IHG property to anyone due to the poor customer service, let alone the construction! A Very disappointed Customer!
May 24, 2016
Rated 5.0 out of 5.0 by twa1959 My stay
Excellent location in my travels to the Carolina's from Ohio and back. Clean room-secure location. Many places to eat in the area.
May 17, 2016