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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
96%
Recommend This Property

Overall Experience

4.6

based on 529 reviews
96%
Recommend This Property

Ratings Breakdown

529reviews

  • 5 Stars
    369
  • 4 Stars
    117
  • 3 Stars
    24
  • 2 Stars
    10
  • 1 Stars
    9

Typical HI Express

By

二月 19, 2017

club

First visit to Quebec City. Too far from downtown to be a tourist hotel for us if we ever go back. Were looking forward to hottub in the snow, but they only open during warmer months. Don't accept a room anywhere near the elevator, VERY loud and poor soundproofing between rooms. We've stayed at dozens of HI Express locations in Canada/US and this one was by far worst for sound. We heard people all around us getting ready to leave long before we had any interest in being awake. Breakfast is typical HI Express buffet. No views of anything from property as its only 4 stories and sits between other low-rise buildings and the highway. Good property for a business traveller just staying a quick night or two. Rooms very clean with nice desk and chair. Staff were all very friendly and helpful (we only speak english and it wasn't an issue at all). The girl running the buffet each morning was very kind and helpful.

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Bonhomme

By

二月 14, 2017

club

Visiting The Winter Carnival and get back I'm standing hotel service and facilities will do it again next year

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Business

By

二月 13, 2017

platinumelite

Clean room and great service overall.
Staff here very friendly and always stay here when I go to Quebec city.

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Great experience!

By

二月 12, 2017

The front desk staff were super nice and helpful to answer any questions. The room was super clean and comfortable.

Posted byHotelStaff
二月 13, 2017
Wow ! Thank you so much for your great comment. We are glad to see you enjoyed your stay with us and that everything was to your liking. Looking forward to welcoming you again.
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Business Trip Stay at Holiday Inn Express

By

二月 10, 2017

Good stay! I like the hospitality and the staff were very friendly. The breakfast was average but good choices and fresh food.

Posted byHotelStaff
二月 12, 2017
Thank you for your great review. We are glad to see you had an enjoyable stay with us and that everything was to your liking. Looking forward to welcoming you again.
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Over night stay

By

二月 07, 2017

Excellent service for me, a disabled Veteran with my certified service dog in attendance. Staff were very happy, helpful and professional with their service delivery. Very comfortable room with everything I needed and a good location to make it easier for me to attend to my service dogs needs. Great staying here and will use this location in future when in the area.

Posted byHotelStaff
二月 08, 2017
Dear valued Guest, It was our pleasure to welcome you to our hotel. Thank you for your great comment. We are glad to see you had an excellent stay with us and that everything was to your liking. It will be our pleasure to welcome you back during your next visit. Best regards Julie
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Clean Room - Comfortable

By

二月 03, 2017

club

Excellent location!
Great service!
Clean Room!
Breakfeast area clean!

Posted byHotelStaff
二月 06, 2017
Wow! Thank you for your great review. We are glad to see you have enjoyed your stay with us. looking forward to welcoming you again. Best regards
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Bright and welcoming!

By

二月 02, 2017

We were always greeted by the hotel staff when leaving or arriving and given helpful answers to our questions about the area such as restaurants and grocery stores nearby, and info about the Winter Carnival, which was the reason for our visit to Quebec. Our room was bright, clean and comfortable and we slept great after our tiring days at the Winter Carnival.

Posted byHotelStaff
二月 06, 2017
Thank you so much for your great review! We are very pleased to see that we were able to help you during your stay and that everything was to your satisfaction. We are looking forward to welcoming you again ! Best regards Julie
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Excellent staff

By

一月 30, 2017

club

Very courteous staff at the front desk and in the breakfast area. Thanks for making me feel welcome.

Posted byHotelStaff
二月 06, 2017
Thank you for your great review. We are very happy to see that you feel welcome when you stay with us. It will be our pleasure to welcome you again! Best regards
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Well located, and good quality and price

By

一月 25, 2017

Very well located, about 15 minutes from most touristic attractions and easy of access. The accommodation are simple but complete, and also good quality.

The staff was very welcoming and helpful. Would definitely recommend staying at this hotel.

Posted byHotelStaff
一月 30, 2017
Thank you so much for your great review. We are so glad that you enjoyed your stay with us and that everything was to your satisfaction. Looking forward to welcoming you again! Best regards
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Great service

By

一月 22, 2017

Clean rooms, good service, close to main highways. Good value.

Posted byHotelStaff
一月 25, 2017
Thank you for your great review. We are glad to see you had a great stay and that the service was to your satisfaction. We are looking forward to welcoming you again!
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Great hotel

By

一月 22, 2017

Quiet comfy clean great location great staff good breakfasr

Posted byHotelStaff
一月 25, 2017
Thank you for your 5-star review. We are glad to see you had a great stay with us and that everything was to your satisfaction. Looking forward to welcoming you again.
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