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Hotel Amenities & Services Offered at Holiday Inn Express & Suites Queretaro



Check-In & Check-Out

  • Check in time:  3:00 PM
  • Check out time:  1:00 PM
  • Early check-in available 
  • Minimum check in age:  18

Pet Policy

  • Service Animals Allowed
  • Pet Deposit per Stay: 800 MXN
  • Pets are not accepted at the Hotel, only guide dogs for people with disabilities.

Parking & Transportation

  • Parking
  • Complimentary Self Parking Available
  • One level parking lot with elevator to additional level Valet parking Available in case of high demand Wheelchair accesible
EV chargers

Languages Spoken By Staff

  • English
  • Spanish

Credit Cards Accepted

  • American Express
  • Diners Club
  • Discover
  • JCB
  • MasterCard
  • Visa



    • Smoke-Free Facility
    • Number of Floors: 7
    • Total Number of Rooms: 101
    • Number of Suites: 65
    • Number of Non-Smoking Rooms: 101
    • Number of Accessible Rooms: 2
    • Connecting Rooms Available

    Fitness & Recreation

    Complimentary Fitness Center

    Well equipped Gym with air conditioning, located at the top floor with spectacular view of the city 2 Tread mill, 2 eplitical machine, stationery bike, flat screen, water and towels available

    Hours of Operation: 12:00 AM to 11:59 PM

    Fitness Center Type: LIMITED

    Fitness Center Equipment:

    • Elliptical Machines
    • Free Weights
    • Stationary Bicycle
    • Treadmill

    Eat & Drink

    Start your day enjoying a full and delicious complimentary buffet breakfast (variety of fruit, juice, yogurt, cereals and 4 hot dishes). Meals are served to the rooms 24 hours a day. Next door Hotel is the Holiday Inn Centro Historico with direct access
    • Breakfast Buffet Included
    • Complimentary Coffee in Lobby
    • Kids Eat Free
    • Off-site Restaurant Delivery Available
    • Room Service Available from 12:00 AM - 12:00 AM

    Housekeeping & Laundry

    • Daily Housekeeping

    Additional Features

    • Wake Up Calls
    • Foreign Currency Exchange
    • Ice Machine



    Business Services

    • 2 Meeting Room(s) Available
    • On-Site Business Center
    • Printer
    • Copier
    • Scanner

    Internet Access

    • Wireless Internet service is free for all IHG® One Rewards members



    Accessible Hotel Features

    • The following public areas are accessible:
      -All Entrances/Doorways
      -Public Restrooms
      -Public Entrance
      -Guest Rooms
      -Public Toilets
    • Lift Access to All Floors
    • Lifts Are ADA Compliant
    • Lift near Accessible Rooms

    Wheelchair Accessibility

    Comfortable room with 1 king size bed weelchair access. Roll-in shower with safety bars. Adequate maneuvering space. Raised toilet with wide bathroom door. Closet door and guest room furnitures are wheelshare accesible. Visual and audible alarm, Doorbell and Door peep hole. Elevator is near accesible rooms. Room is comunicated to a room with two beds. Room is located on same floor as restaurant. Wheelchair access to next door Hotel that offers 3 different outlets for lunch and dinner.

    Accessible Parking Details

    • Wheelchair Accessible Parking Spaces: 1
    • Ramp Access

    Hearing Accessibility

    • Visual Alarms or Alerts
    • Visual Alarm/Alert in Guest Rooms
    • Hallways
    • Visual Alarm/Alert in Public Spaces
    • Knock Lights
    • TV Amplifier

    Vision Accessibility

    • Braille in Guest Rooms
    • Emergency Instruction in 14pt Print
    • Emergency Instruction in Braille
    • Braille on Lifts and in Public Areas
    • Audible Alarms in Hallways
    • Audible smoke alarms in guest rooms
    • Audible smoke alarms in hallways