 Guest Reviews
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93%
Recommend This Property
Overall Experience 4.6
93%
Recommend This Property
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Great Family Stop on our Road Trip
ByMinataur
July 26, 2022
We always stay in Rockhill on our way down and back to Florida from Canada. Rockhill has everything you could want as a family and has the Holiday Inn Express and Suites which is new, clean with friendly staff. Highly recommended!!!!
My stay
ByToogs
July 24, 2022
Very clean property with nice staff. I will definitely stay in the near future when I’m in the area.
Rock Hill Stay
ByKailina
July 21, 2022
There was limited parking upon arrival. I was told to park at the neighboring hotel. Also this is the first IHG stay where I was not able to get a late checkout or upgrade regardless of my IHG reward member status. The reasoning I was given was the hotel being “fully booked” and having slim to none cleaning staff. The day of the checkout at 9:40am one of the cleaning personnel knocked on the door while I was sleeping and opened the door with her master key for entry without my permission. I was told by the front desk employee if the personnel did not hear a response that they will enter the room. I asked the front desk employee if they had an updated checkout list to give the personnel and they stated yes. So I am not sure where the disconnect happens but it is unacceptable. I felt very uncomfortable and the situation was only resolved with an apology. I would not recommend this property.
Easy in and out.
ByPgsmitty
July 19, 2022
I don’t have anything to add. I checked in and slept and checked out.
On vacation and tired of driving
ByFLAgirlpinkribbon
July 15, 2022
We made the reservation while on the road. We were trying to make another location, but after 9 hours of driving we were done. The location was right off the interstate, easy on, easy off, but the noise in the room was not bad. The front desk young man was very kind and mention he was the person we spoke to on the phone. Check in was quick and the room was very nice. There were at least 4 places to eat within 2-3 blocks, very convenient. We were very luck to find this hotel.
Very pleasant weekend
Bytimfaraway
July 05, 2022
Stayed while visiting for the weekend. Room was clean and functional. Breakfast was tasty, pool looked nice. Staff was very friendly and helpful. WiFi was easy and fast. everything you would want in a hotel.
Bed not ADA compadibale
Bybsmail
July 02, 2022
I was not able to sleep in the bed. The bed was 30 inches high from the floor to the top of the mattress.
Was told that IHG new model for their locations have all beds at that height.
The beds are not ADA compliant. (24-26 inches)
Clean and Convenient
ByBWE89
June 29, 2022
Rick Hill is a great area for a stop while traveling. The proximity to shopping and restaurants is very nice. The hotel was clean and the staff was friendly. We enjoyed The pool and the breakfast during our stay.
COMFORTABLE BEDS :)
ByJakaila23
June 27, 2022
This property was in the perfect location. Lots of dining options. Extremely comfortable beds. Clean rooms. I would definitely recommend.
Clean and staff very friendly
ByAbele5025
June 23, 2022
I enjoyed my stay the most because it was not over crowded. My family and I were able to enjoy the hotel amenities without too much people. Staff was very friendly, hotel was clean, and the breakfast had a wide variety of options. Overall I was highly satisfied with my experience.
Fantastic Stay
Bylancer0001
June 13, 2022
Great experience and very comfortable bed! The staff was enjoyable to deal with and very helpful. I would for sure here again when in rock hill area
Great service
Bybchanelr
June 06, 2022
Room was nice, bed was comfortable, breakfast was good too. Enjoyed my night.