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Rated 4.1 out of 5 by 230 reviewers.
Rated 5.0 out of 5.0 by Manager is the BEST! I won't go into full detail other than the manager Randy Denison, went over and above to make everything righr! The night clerk in which I am referring to, was so kind, considerate and understandable that with her attentive attitude helped my decision not to pursue anything further than to contact Randy! Thank y'all for everything and more importantly, going that extra mile! :) August 26, 2015
Rated 4.0 out of 5.0 by Business traveler This was a typical Holiday Inn Express. The location was good with convenient access right off the expressway. I do not use the breakfast area but I did look in and it was the usual stuff. The area was clean and seemed to be well stocked. The pool is not particularly large but it did seem to have people in it quite frequently. The only problem that I had was that no one asked me about my points when I checked in. I thought about this the first morning when I did not get a paper at my door. I don't really care that much about the paper but I do care that my stay is registered for points. I asked at the desk every day and they always promised to check or say that they had entered it and yet I never got the paper. The points were apparently entered so no harm no foul but I never did get the paper so I suspected that they had not entered it. For my purposes it was fine. August 26, 2015
Rated 4.0 out of 5.0 by Over all good stay This is a nice hotel. Staff was friendly and accomadating. The hotel was very clean and up to date. Breakfast was great. The only complaint was the bed. Intially it seemed comfortable, but as the night wore on it became uncomfortable and seemed hard. The air conditioning in our room worked, but I do not believe the thermostat to be accurate. August 26, 2015
Rated 4.0 out of 5.0 by Greatly accommodating staff. Provision of requested near proximity of our three rooms greatly facilitated the enjoyment we had with our grandchildren and they with each other. August 25, 2015
Rated 5.0 out of 5.0 by Best Stay This Year!!! Everything was great and as a bonus they had free pancakes from 8pm to midnight!!! I just wish they had this special year round!!! August 24, 2015
Rated 1.0 out of 5.0 by Austin Holiday inn Express The room smelled old musky wet dog. I would not recommend this place to anyone. I'm really surprised that Holiday Inn has not shut this place down. The lobby looked great but that was about it. One of the staff had a really bad attitude. When she was asked a question she was snotty about the way she replied to me. It was who are you to be asking me questions. I will not stay at this place again. I would rather sleep in my truck. August 24, 2015
Rated 5.0 out of 5.0 by Comfortable rooms great cable Comfortable rooms, great cable, nice decor. However business services were unreliable and outdated and the pool looked a little green… so I didn’t get in. August 16, 2015
Rated 4.0 out of 5.0 by Nice desk staff Front desk very attentive but facilities needs some additional remodeling August 16, 2015
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