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Rated 4.6 out of 5 by 474 reviewers.
Rated 5.0 out of 5.0 by Great Service This hotel had great service in all areas, including hotels cleanliness and breakfast area being well keep up with fresh food. June 29, 2015
Rated 4.0 out of 5.0 by Good room and breakfast but internet quality is unreliable As a Platinum IHG member who stayed at the location for 5 days, I found the room comfortable and the beds relaxing. Hot breakfast as a nice plus too. However, I found the internet quality to be disappointing, as it dropped at least every half hour and oftentimes I had to sign back in. This made it very hard to catch up on work and email. When I mentioned it to the front desk, they transferred my call to IT. IT said they would look into it and give me a call when it was a resolved, but they never called me back. As a Platinum member this lack of attention to my needs was unsettling. June 28, 2015
Rated 5.0 out of 5.0 by Great guest service This facility guest service is very good. Especially facility manager Michelle is great lady who assisted with an issue with billing. Thank you Michelle. June 26, 2015
Rated 5.0 out of 5.0 by Our favorite hotel in Santa Clara We love this place! Staff are always professional and friendly. The rooms are modern, clean, big and comfortable. We stay here whenever we are in the Bay Area. June 24, 2015
Rated 4.0 out of 5.0 by Awesome Service/Air Conditioning Service needed Claudia was a very accomdating, helpful, and attentive to detail. She was an amazing service personnel. However, though we did not report the air conditioning service needed to Claudia, we know had we done that she would have taken care of it. Unfortunately it was the middle of the night when we noticed and perhaps it has already been addressed! June 23, 2015
Rated 4.0 out of 5.0 by Clean While visiting family in Silicon Valley we enjoyed a clean and comfortable room along with a very satisfying breakfast! June 23, 2015
Rated 3.0 out of 5.0 by Nice breakfast and average room, except for poor A/C This is a good deal for the area in terms of price. Comfortable, but I had a room next to the outside stairs (no interior hallway entrance), the bed was only moderately comfortable, and the A/C hardly worked so I sweltered all night. Still a good price considering alternatives. In full disclosure, I have stayed there before and had a room that was more comfortable. June 23, 2015
Rated 5.0 out of 5.0 by One of the Best I have stayed at multiple Holiday Inn Express over the last five years and This one was top rate. It had certainly one of the best breakfast selections I have seen at any of the Holiday Inn properties. The staff were very pleasant and helpful. We had one small issue with the room air conditioner and it was fixed by maintenance within an hour. The property was centrally located while we spent six day visiting children in the Bay Area. Without a doubt I would go out of my way to stay here again. Nice job!! June 23, 2015
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