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Rated 4.5 out of 5 by 146 reviewers.
Rated 5.0 out of 5.0 服务一流,热情到位 房间的设施非常好,服务员的态度非常热情,给客人以宾至如归的感觉。作为在国外旅游的一个家庭而言,没有感觉到异国的服务异样感觉。早餐非常棒,解决了人生地不熟的尴尬。总体而言,下次我本还会选择这家酒店,如果有需要的话。 July 4, 2014
Rated 5.0 out of 5.0 Great Breakfast It is good to enjoy the breakfast in the hotel. Honestly I would like to stay in Holiday Inn chains as long as there is Holiday Inn in the city where I would like to go for any reasons. July 1, 2014
Rated 4.0 out of 5.0 by HIE Santa Clara 20JUN14 I use HIE almost exclusively and this property lived up to my expectations. If traveling to this area I would recommend it. Do not use room 310, it abuts a noisy exterior door that disturbed my sleep. Parking is tight. July 1, 2014
Rated 5.0 out of 5.0 by Clean comfortable rooms, great staff. Great place to stay when visiting the Santa Clara area. June 25, 2014
Rated 3.0 out of 5.0 by Strange practices When I checked in, I was asked for my email address 'in case I left anything behind'. The receptionist explained that the hotel did not otherwise have access to my email address. The day after I left, I received a note saying that I had left a charger in the room and offering to express mail it to me for a charge. I had not left anything in the room and nor did I notice a charger while I was there. This incident strikes me as rather strange and it is not something I have encountered at any other hotel. June 23, 2014
Rated 5.0 out of 5.0 by Great location, great room and nice breakfast We loved this hotel. It was very nice and the lobby and room were well decorated. The food was exceptional. We did have some teenagers in the next room that made a lot of noise until about 12:30 a.m. but that was not the hotel's fault. June 16, 2014
Rated 4.0 out of 5.0 by Overall good service Staffs are nice and willing to help. Breakfast is good and restaurant is clean. Laundry is not that convenient as only one washer and dryer in limited time (9am-10pm). I would suggest to extend the hours and provide more machines if possible. June 12, 2014
Rated 5.0 out of 5.0 by Friendly service, comfortable and clean accomadations We were greeted by a friendly staff. The rooms are clean and well appointed. Very comfortable beds. Breakfast is good , nothing spectacular but good for a continental breakfast - the kids love it. Would definitely come back. June 9, 2014
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