Rated 4.3 out of 5 by 447
Rated 5.0 out of 5.0 by kk808 Birthday Stay
I went to Santa Cruz for my birthday and ended up at a hotel that had dirty, smelly rooms and horrible customer service. I was able to find availability and a price which matched my budget at the Holiday Inn and immediately went there.
The staff was welcoming and friendly. They went above and beyond to accommodate my requests throughout my stay.
The hotel rooms were clean and comfortable. There was a steam room which was very relaxing. The hotel itself was is a nicer neighborhood which made me feel safe.
April 25, 2016
Rated 5.0 out of 5.0 by chatch delayed checkout service
communication between staff re delayed checkout status, received 3 calls and door knocks when a 2 pm check out was requested and approved.
April 25, 2016
Rated 5.0 out of 5.0 by Glen Jupiter Jr Awsome Stay
Great room and staff. Very Friendly! Will look forward to staying there again
April 18, 2016
Rated 5.0 out of 5.0 by OSHA Guy Great service
I have stayed at this hotel numerous times and always get a good night sleep. The hotel staff is always great.
April 17, 2016
Rated 5.0 out of 5.0 by RRD-123 Great Room
Everything was great! The room was clean, the staff was very helpful and very pleasant. The breakfast was great and we had a nice stay!
April 13, 2016
Rated 4.0 out of 5.0 by X-tina Convenient to Downtown Santa Cruz
This hotel is nicer than you would expect. It is clean and modern. We never had trouble finding parking. The location is very close to Downtown Santa Cruz. The breakfast selection is much better than most other hotels that offer free breakfast.
April 6, 2016
Rated 3.0 out of 5.0 by kenandfamily Nice Hotel - Poor WiFi
Hotel is nice. Location is good. WiFi was horrible. Speeds were slow and the connection was spotty at best. We ended up hotspotting our phones and using our data plans to access the internet.
Our room did not have towels when we checked in. We were told they'd be delivered right away. 2 hours later and we still didn't receive anything. Normally , this is not a problem but we spent the day hiking and wanted to shower before going out to dinner. Unfortunately we had to have dinner still dirty from our day trip.
April 4, 2016
Rated 5.0 out of 5.0 by minghocola 停車位太小
parking space is too smal, My SUV can't park in the late nght when parking space almost full
March 31, 2016