Rated 4.1 out of 5 by 581
Rated 2.0 out of 5.0 Not the same
I have been using the Holiday Inn franchise for quite a while now, I am actually very disappointed with my stay at Southampton. A. the cost was extortionate compared to other stays, a difference of £30!! between the stay here and Harrogate.
B. through no fault of the staff, service was not good and this was down to not enough staff on duty.
C. the standard of food, especially breakfast was poor, at times simple things like sugar was missing, even 5 minutes after breakfast started!!
I will use Holiday Inn again, but not in Southampton!!
November 29, 2015
Rated 5.0 out of 5.0 by 2015 traveller Great place to stay
This hotel was conveniently placed for only a short drive to the marina. The staff were attentive, and everything went really well. I've added this one to my favourites list, for use next time I am in the area.
November 28, 2015
Rated 4.0 out of 5.0 by peteslez Responsible parking and honest descriptions
The fact that the restaurant was being refurbished was not stated at booking.
Previous reviews had spoken about the parking and were correct. Customers park across lines taking up two bays and no-one seems to do anything about it.
Overall a fair overnight stay but it would be fairer to say that I gave 3.5/5 not 4/5. Counting up /5 is misleading.
November 27, 2015