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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.8

based on 1325 reviews
98%
Recommend This Property

Ratings Breakdown

1325reviews

  • 5 Stars
    1129
  • 4 Stars
    157
  • 3 Stars
    15
  • 2 Stars
    11
  • 1 Stars
    13

Holiday Inn Express - Springfield

By

November 13, 2019

club

Great place to stay while in Springfield, MO. I continue to use this destination since it is pretty close to meeting sites and plenty of restaurants near by. Enjoy this Holiday Inn Express. Staff is very friendly and helpful. Thanks!

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Bye Bye Bed

By

November 11, 2019

club

Bad bed, great everything else. Mattress in Room 215 (handicap suite) has about 20 degree sag-slant toward floor where everyone sits on edge. This hotel has such helpful personnel, good breakfast selections, great location, and AWFUL bed. I've reported it 3 times, on 3 stays, and same saggy mattress is still there. If you stuff a king size pillow underneath the edge (which is hard to lift) then it is sleep-able and you don't have to worry about rolling off -- it's that saggy. Oh, and furnishings in room: Brown couch, Brown chair, Brown too big coffee table, Brown lamp, Brown desk, Brown end tables need some help and less furniture. Quality of furnishings is too low for price of room.

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The Best Hotel In the Country!

By

November 11, 2019

club

The staff was incredible! From the moment we arrived we felt welcomed. The rooms were exceptionally clean. The facilities were well kept. Indoor pool and hot are wonderful. The breakfast was amazing! There’s nothing negative to say about this place! Phenomenal !!!!!

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Good service

By

November 09, 2019

platinumelite

Hotel was clean, staff was friendly, knowledgeable. Did their best to accommodate me. Hotel was close to a good restaurant, Texas Roadhouse. My friends who visited me were impressed with the service. The only problem was the noise from the highway. Which the hotel couldn't help. The room was warm, and inviting. Overall, it was a good stay

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Cyan creative trip

By

November 09, 2019

platinumelite

The staff at the front desk was excellent checking in they remembered me and were very attentive to all my needs

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Clean and helpful, friendly staff.

By

November 06, 2019

club

In Springfield for relaxing weekend and this hotel was clean and relaxing.

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Outstanding Holiday Inn Express!

By

November 04, 2019

platinumelite

We were delighted with this Holiday Inn Express. From the first moment at check-in until our departure they did everything right. Had a bit of a problem with the hvac making a loud noise and blowing cold air instead of warm, but we simply told the front desk and it was repaired while we were away that morning. We will definitely stay there in the future.

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Comfortable bed and great service

By

October 31, 2019

Great staff; very friendly and easy to work with. Entire hotel was clean and visually appealing.

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Comfortable, clean and centrally located.

By

October 29, 2019

Great hotel option! Large, comfortable guest rooms and amazing hotel staff. We needed to check-out on our final day at 4:00 am to catch an early flight - the front desk surprised us by having coffee made and ready for us to take! We were totally impressed with that level of detail and attention to us! We would have loved it even more if the hotel offered a lounge to have a drink in the evening. This hotel would be hard to beat!

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Great hotel!

By

October 28, 2019

club

The bed linens and pillows are far above average! Very clean and convenient.

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Noisy but nice

By

October 28, 2019

club

I found the quality of my room and staff lovely; however, the noise level was high during the night, and the provided alarm was set WAY too early for my rising and not set by me.
The staff was pleasant. The internet was great! The breakfast was nice.

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Comfortable bed and great service

By

October 28, 2019

platinumelite

Very friendly staff and comfortable accommodations.

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