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Holiday Inn Express & Suites Statesville

939 North Carolina Avenue , Statesville, North Carolina 28677

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 1230 reviews
87%
Recommend This Property

Ratings Breakdown

1230reviews

  • 5 Stars
    775
  • 4 Stars
    260
  • 3 Stars
    82
  • 2 Stars
    65
  • 1 Stars
    48

Xtremely Disappointed

By

November 22, 2021

club

I have stayed here three times before . However this time was not up to Holiday Inn Standards . Check in was like talking to someone impaired . I booked a Suite and they put us on the fourth floor room 411 .
We are Senior Citizens and the walk and wait for elevator was trying . The suite had no coffee table and blinds fell off the window when I tried to close them .
The room bump key would not work three times and we dumped our food on the floor twice because of it .
They kept rekeying us and never even sent anybody up to clean hallway . No indoor pool or work out room was locked .This was so bad ! last time we had room 311 and Carrie was so nice . I am so disappointed we feel we can never try again . We have two grandchildren in Statesville and come often .

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Hotel review

By

November 17, 2021

Poor quality. Bad management. Poor breakfast. Waffle maker broken and not available. Dirty room, sub par recent renovation. Poor quality finish details. Dirty caulk joints in bathroom. Noisy outside and sound coming through walls and floor above.

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Beds

By

November 14, 2021

club

Beds were nice and soft with fresh sheets on request.

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Lady D

By

November 10, 2021

platinumelite

Comfortable and Welcoming. Thank You very much for such a great experience. We appreciate the awesome staff.

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comfortable bed and great service.

By

November 09, 2021

The check in was smooth, and room was ready for us. We got double booked by mistake. We didn't think the computer did the first reservation , so we tried reserving straight to the hotel. Upon checking out realized we had been charged twice, and the front desk took care of it. we appreciated that.

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Nice place to stay

By

November 06, 2021

club

Stay here on my business trips. Convenient, clean and reasonable price. Would recommend. WiFi free. Breakfast offered. Pool and fitness onsite.

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Business Stay

By

October 24, 2021

Stayed due to business. Deliver products for a pizza company and the hotel was fantastic.

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comfortable room

By

October 16, 2021

good experience overall but with the over charge on teh credit card on our guess to be honest we did not like that part because we did made the reservation weeks ahead

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Ike

By

October 03, 2021

Excellent stay. Will stay here again. Friendly staff.

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Can tell remodeled

By

October 02, 2021

Bad breakfast, no pancakes, have to ask for bread, old fruit.

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Comfy bed

By

September 27, 2021

I like the Holiday Inn Express brand, and stay there whenever I travel. This hotel was very nice

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Overall a wonderful stay

By

September 27, 2021

Staff was very friendly and the facility well kept. Not only were the rooms very clean , but the hallways, elevator, and general use areas as well. I was impressed!

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