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Hotel Amenities & Services Offered at Holiday Inn Express & Suites Surprise

HOTEL INFORMATION

HOTEL
INFORMATION

Check-In & Check-Out

  • Check in time:  3:00 PM
  • Check out time:  11:00 AM
  • Early check-in available 
  • Express check-in available
  • Minimum check in age:  21
  • Late check out available:  Late Check Out Available

Pet Policy

  • Service Animals Allowed
  • We do not allow pets with the exception of service animals.

Parking & Transportation

  • Parking
  • Complimentary Self Parking Available
  • Complimentary self parking available. Parking spots available north, south, east, and west of hotel for trailers, larger trucks and oversized vehicles.

Languages Spoken By Staff

  • English
  • Spanish

Credit Cards Accepted

  • American Express
  • Visa
  • MasterCard
  • Diners Club
  • Carte Blanche
  • JCB
  • Discover
  • FACILITIES & FEATURES

    FACILITIES &
    FEATURES

    Facilities

    • Smoke-Free Facility
    • Number of Floors: 4
    • Total Number of Rooms: 115
    • Number of Suites: 28
    • Number of Non-Smoking Rooms: 115
    • Number of Accessible Rooms: 7
    • Public Spaces Renovated in: 2019
    • Guest Rooms Renovated in: 2019

    Fitness & Recreation

    • Outdoor Pool
    • Heated Outdoor Pool
    • Outdoor Whirlpool
    • Outdoor Pool Hours of Operation: 7:00 AM - 10:00 PM

    Complimentary Fitness Center

    Stay fit while on the road. Treadmill, stationary bike, TV, filtered water and scale to track your progress.

    Hours of Operation: 12:00 AM to 12:00 PM

    Fitness Center Type: LIMITED

    Fitness Center Equipment:

    • Elliptical Machines
    • Stationary Bicycle
    • Treadmill

    Eat & Drink

    We are located near a of a variety of eating and drinking establishments varying from fresh Mexican cuisine at Rio Mirage Café to local pubs like Irish Wolfhound, State 48 Brewery and Bon Fire Craft Kitchen and Taphouse.
    • Full Breakfast Included
    • Breakfast Buffet Included
    • Continental Breakfast Included
    • Complimentary Coffee in Lobby
    • Kids Eat Free
    • Off-site Restaurant Delivery Available

    Housekeeping & Laundry

    • Daily Housekeeping
    • On-site Guest Self-Laundry Facilities
    • Hours of Operation: 12:00 PM - 12:00 PM

    Additional Features

    • Language Interpretation
    • Wake Up Calls

    BUSINESS SERVICES

    BUSINESS SERVICES

    Business Services

    • 1 Meeting Room(s) Available
    • On-Site Business Center
    • Printer
    • Copier

    Internet Access

    • Wifi included
    • Wireless Internet service is free for all IHG® One Rewards members

    HOTEL ACCESSIBILITY

    HOTEL
    ACCESSIBILITY

    Accessible Hotel Features

    • The following public areas are accessible:
      -Hotel Entrance
      -All Entrances/Doorways
      -Exercise Facility
      -Business Center
      -Registration Desk
      -Public Restrooms
      -Public Entrance
      -Guest Rooms
      -Public Toilets
      -Concierge Desk
      -Pool
      -Business Center
      -Meeting Room
      -Exercise Facility
      -Pool
      -Elevators
    • Lift Access to All Floors
    • Lifts Are ADA Compliant
    • Lift near Accessible Rooms

    Wheelchair Accessibility

    Wide open doorways, restroom with roll bars, raised toilet seat, roll-in shower, accessible vanity and counter tops.

    Accessible Parking Details

    • Accessible Self Parking
    • Van Accessible Self Parking
    • Wheelchair Accessible Parking Spaces: 7
    • Ramp Access

    Hearing Accessibility

    • Visual Alarms or Alerts
    • Visual Alarm/Alert in Guest Rooms
    • Hallways
    • Visual Alarm/Alert in Public Spaces
    • Knock Lights
    • Hearing-impaired Services
    • Communication Kits with Visual Alarms