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Rated 4.1 out of 5 by 257 reviewers.
Rated 5.0 out of 5.0 by Late night stsay We picked this hotel after we had been on the road for 14 hours. The front desk lady was very helpful even though I had horrible cell service. When we got there she quickly checked us in since we were traveling with two small children. She also made sure to tell us where breakfast would be served so we could feed the boys. She was wonderful, the room was great! Loved the beds! Would definitely stay there again! August 25, 2015
Rated 5.0 out of 5.0 by Awesome Hotel In almost every way, this was a great hotel. The room was huge and it was located with easy access to Providence, RI, which was our destination. August 24, 2015
Rated 1.0 out of 5.0 by Walls are really thin Our room, #110, was clean and comfortable, however, we were not able to rest because all night long all we heard was someone in the next room snoring. It was LOUD!! It is disturbing to know that this building was not constructed better so guests could rest. I have never experienced this before in a Holiday Inn Express. It was so disappointing. We stayed in this particular Holiday Inn Express because we were dropping our son off to a nearby college. He is an athlete, so, we were in search of a place we can stay when we watch his sporting events. I not sure we will ever go back, unless we are guaranteed more quiet at night! August 23, 2015
Rated 5.0 out of 5.0 by Free hot breakfast Stayed at this hotel for business which was a great decision. The hotel staff was friendly and courteous. The rooms were clean and the linen was were soft and more than enough on hand. The breakfast was hot and fresh as they had a great selection of food choices. Only downfall was the gym is too small and the walls are paper thin where you can hear other guest conversations. August 19, 2015
Rated 5.0 out of 5.0 by Great breakfast Decent stay. Good price. Excellent breakfast. Thin walls so heard kids really early. August 19, 2015
Rated 3.0 out of 5.0 by Average hotel We arrived about 45 minutes prior to check in time and decided to see if the rooms were ready. "J" informed us that they weren't ready, but that was fine we knew we were early. The comment that didn't need to be made, however, was. "We have been fully booked. Checkout is at 12 and you can't expect all the rooms to be clean in three hours". We didn't. We knew we were early and stopped to see if by chance they were ready. So we asked if we could put our bags in the storage area and were met with similar attitude. "I guess I can try to move some things." We took our bags with us and left for a while. We returned later with new staff at the desk and were treated like Platinum level members normally are. The stay was good. the rooms were clean. In the suites there needs to be outlets next to the bed. There were plenty in other areas but none next to the beds. The breakfast room is the smallest I have ever seen. That made it a bit uncomfortable at times. Overall a pretty good HIE. Our visit #business# ended a day early and checking out early was a bit of a chore as "J" was back at the desk with her wonderful attitude. I would definitely stay here again if in the area. I can't let one bad apple ruin the entire experience. August 17, 2015
Rated 3.0 out of 5.0 by Average hotel We arrived about 45 minutes prior to check in time and decided to see if the rooms were ready. "J" informed us that they weren't ready, but that was fine we knew we were early. The comment that didn't need to be made, however, was. "We have been fully booked. Checkout is at 12 and you can't expect all the rooms to be clean in three hours". We didn't. We knew we were early and stopped to see if by chance they were ready. So we asked if we could put our bags in the storage area and were met with similar attitude. "I guess I can try to move some things." We took our bags with us and left for a while. We returned later with new staff at the desk and were treated like Platinum level members normally are. The stay was good. the rooms were clean. In the suites there needs to be outlets next to the bed. There were plenty in other areas but none next to the beds. The breakfast room is the smallest I have ever seen. That made it a bit uncomfortable at times. Overall a pretty good HIE. Our visit #business# ended a day early and checking out early was a bit of a chore as "J" was back at the desk with her wonderful attitude. I would definitely stay here again if in the area. I can't let one bad apple ruin the entire experience. August 17, 2015
Rated 4.0 out of 5.0 by Good experience Overall our two night stay was very good. If there was a suggestion box I would have submitted these two items: 1. In addition to the different kinds of soda in the vending machine, bottled water should be available for purchase. 2. The breakfasts were generally good. However, the only jam available was a huge jar of grape jelly, not the normal individual packets one would expect. The jars were sticky and dirty and hard to handle...more importantly they were extremely unsanitary. Something needs to be done about that. August 12, 2015
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