 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property
Overall Experience 4.8
98%
Recommend This Property
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So friendly and helpful
ByPrairieLove
June 30, 2022
The staff was amazing. They held our luggage for us before we could check into our room as we needed to get to the hospital because of a family emergency. They were very friendly and helpful when we checked in and provided a few amenities that we had forgotten because we left home in a hurry. The staff worked very long hours as there was a labor shortgage and they weren't complaining or upset. So very good of them. The breakfast room ladies were exceptionally friendly and busy getting fresh food out the whole time and tidying and cleaning. The rooms were in very good shape and very clean.
Staff friendly and helpful
ByHazy1650
June 27, 2022
all staff go out of their way to assist the best they can..
Great spot to stop
ByCowcable
June 26, 2022
The Hotel was very clean, enough staff around for check in. The Breakfast has wonderful selection.
The beds in the room aren’t super comfortable ( but I do love the option for firm or soft pillows)
The rooms are clean and it’s so handy to have a fridge while you’re travelling cross country.
Excellent Service
ByDOLCE2019
June 23, 2022
Outstanding little hotel. Great customer service and very clean room.
Great accommodation
ByGien
June 22, 2022
Love to stay here and will come back to stay here all over again, where I ever I go
Excellent service
ByHBobczynski
May 24, 2022
Very friendly and helpful staff. Clean and comfortable room. Great location. Restaurant right in front of the hotel was great.
Clean and comfortable
Bymrblistr
April 26, 2022
Easy to check-in and out. Good breakfast and nice clean rooms
Business Stay
ByCoach
December 17, 2021
Holiday Inn Express is my first choice to stay wherever I travel for business and now also for family trips.
Everything was excellent.
Staff
Excellent stay
ByVisitor
December 15, 2021
Friendly staff. Great sleep. Clean rooms. Great breakfast!
Satisfied customer
ByFishjohndeer
December 13, 2021
Great place to stay, staff is super friendly.
The lady who looks after breakfast is especially friendly and goes above and beyond to make sure everyone gets all the food they want.
My only place to stay in Thunder Bay
Bysiel76
December 08, 2021
As always, front desk staff is awesome - courteous, friendly, helpful. Breakfast room staff are also amazing! Rooms are always clean, and I enjoy staying at the Holiday Inn Express & Suites in Thunder Bay. Fully recommend.
good stay
Bymomo86
December 08, 2021
rooms are clean, staff is friendly and helpful, breakfast was great