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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 309 reviews
93%
Recommend This Property

Ratings Breakdown

309reviews

  • 5 Stars
    209
  • 4 Stars
    64
  • 3 Stars
    17
  • 2 Stars
    11
  • 1 Stars
    8

Nice hotel except for beds

By

October 16, 2017

club

We booked a room with two queen beds and found both beds to be uncomfortable. We did not get the rest we expected because of the poor quality of the mattresses. This is the best hotel in the area but the sleep accommodations were clearly inferior for both of us. Otherwise, the hotel was clean, pleasant and included breakfast which is appreciated. The location was convenient and quiet.

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Best place to stay in Torrington.

By

October 13, 2017

club

We always stay here when we travel to Torrington to visit our Aunt. There are limited choices but we know that HI is reliable.

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Review

By

October 10, 2017

club

Room was nice but we had no hot water for shower! Staff was nice. Limited breakfast selections.

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Good Place to stay

By

October 09, 2017

club

Great place ! Will stay here again. You can count on Holiday Inn Express to be the same no matter where you stay.

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Great service, nice facility and amenities

By

October 08, 2017

We were disappointed in the online reservation system, but the manager on duty went above and beyond to help make up for the frustration. Everything else was good to excellent.

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Great stay!

By

October 04, 2017

club

Very CLEAN hotel. Comfortable beds. Great breakfast options. Friendly staff. Will definitely return to this hotel whenever I am in the area!

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Bad Service from Front Desk

By

September 23, 2017

Broke hair dryer took 3 visits to front desk and about 1 hour later they brought a dryer that worked.

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Good for the price

By

September 22, 2017

club

Room was clean. Breakfast was good. Phone didn't work in room. Told the front desk and staff didn't adresss the issue.

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Almost like home!

By

September 19, 2017

I enjoy being welcomed like family. I have stayed here several time and always get the same warm welcome!

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Helpful staff and comfortable room

By

September 19, 2017

We found the room in clean conditions. The bed was
comfortable and the TV worked and was easy to use.
All staff we met were helpful and friendly.

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Cookies and water

By

September 18, 2017

club

We miss the cookies that you provided in the past and the water that was given to your IHG guests in the past. Feeling much less special now.

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Every thing was very top of the line realy enjoyed our stay

By

September 12, 2017

This is a great motel Curtious friendly and very clean THANK YOUI

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