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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.6

based on 318 reviews
97%
Recommend This Property

Ratings Breakdown

318reviews

  • 5 Stars
    246
  • 4 Stars
    44
  • 3 Stars
    15
  • 2 Stars
    10
  • 1 Stars
    3

poor managemnet

By

June 22, 2017

I have stayed at this hotel in the past whenever in the area.
I do not believe that management is involved in the day to day operation of the establishment.
The fitness room has broken and dirty equipment..
The kitchen staff did not show up for work and a very young desk clerk was alone trying to run the kitchen and all other duties. He was doing as good a job as he could for being young and inexperienced, so kudos to him.
I heard a lot of unhappy customers in the lobby and breakfast area.
The TV in the room keeps turning off and on, the ice machines were broken.
I am a Spire member and love my IHG hotels, so
hope this causes some results.

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Great travel stop

By

June 20, 2017

club

We were on the road back home from Northern New Mexico and had a reservation here for one night. It was quit a surprise. The hotel looked almost new and had a great decor. Staff very friendly and recommended a terrific restaurant for dinner.
The room was quiet, well appointed and the bed was very comfortable.
The breakfast was very good with a great variety of breakfast items.
We spend a bit of time in the mountains of Northern New Mexico and we plan on driving past Albuquerque and staying here on our way home in the future.

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Room was tip top shape

By

June 14, 2017

club

The rooms were very clean,beds and pillows were comfortable and the staff was very nice!

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T or C Holiday Inn express

By

June 10, 2017

platinumelite

Beautiful place in the mountains with a great staff and clean rooms. Located close to walmart and many places to eat! Great location of the interstate and great value!

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A stopping place

By

June 09, 2017

club

A great place to stop, friendly staff, good breakfast, and the room was very accommodating.

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Nice facility

By

June 07, 2017

Was disappointed in the premade breakfast choices and the fare was cold on the first day.
The pool and hot tub were nice, but someone put too much chemical in hot tub and made it a bubble bath, but the hot tub was clean and clear when it wasn't turned on. The elevator stopped working properly,but staff handled it quickly. This is a nice well kept facility with courteous staff. Close to beautiful lakes, recreation and New Mexico scenery. Great value. would stay again.

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Saturday stay

By

June 07, 2017

club

My boys and I had a pleasant stay in Truth or Consequences. The staff were friendly, our room was​ clean and comfortable. My boys enjoyed the pool. Breakfast was good and had many choices.

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HIEx consistently good

By

June 07, 2017

It was what we expected and received. We have been there many times and keep coming back.

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Wonderful staff

By

June 05, 2017

club

Overall we had a wonderful experience. The staff is amazing. Rooms were very clean. Beds were comfortable. Breakfast was good.

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comfortable bed

By

June 04, 2017

Check in clerk had no idea what she was doing. Had to wait almost 10 min. for supervisor to come to her rescue

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Truth or consequences

By

May 31, 2017

club

Great place, we stay there all the time. Just parking is horrible when customers come in with boats or atv's trailers and take up parking spaces, instead of parking in the empty lot out on northwest side of hotel as you exit the area.

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Comfortable bed and great service

By

May 30, 2017

When traveling for 9 hours you want a clean and very very comfortable bed to sleep in and this stay by far exceeded my expectations. You can't go wrong here. Thanks so much.

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