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Holiday Inn Express & Suites Valparaiso

1251 Silhavy Road South , Valparaiso, Indiana 46385

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 681 reviews
87%
Recommend This Property

Ratings Breakdown

681reviews

  • 5 Stars
    425
  • 4 Stars
    142
  • 3 Stars
    47
  • 2 Stars
    39
  • 1 Stars
    28

Tired Hotel, needs a complete remodel.

By

December 07, 2019

platinumelite

Rooms need to be completely renovated, tired worn out furniture, creaky beds, old green carpet. The worst part of the whole visit was that I forgot my razor and they gave me a complimentary disposable razor that was defective and literally cut my face to pieces.

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No microwave.

By

November 19, 2019

There was not a microwave in my room. Even low budget hotels have micro/fridge in their rooms. There wasn't an easy accessable microwave in the breakfast area. The shower did not have the normal HIE shower head.

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Great Location

By

November 11, 2019

The hotel needs to be updated and was very noisy from guest. Hall floors were very soft and needs replacing.

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Manager

By

November 08, 2019

Check out was a total disaster the desk attendant refused to even look into the overpriced bill

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Smokers blocking front door

By

November 07, 2019

club

Bad smell in room, could not close curtains facing highway,smokers blocking front door because it was very cold outside

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Friendly place

By

November 06, 2019

club

The place was good, but the people were fantastic. From check-in to check-out we were treated with joy, expertise, and attention to detail.

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Excellent stay

By

November 06, 2019

club

We stayed because we were exhausted from the time change! Easy check-in and great overall experience.

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Average hotel

By

November 03, 2019

Ok hotel will stay there again. Front desk staff could be more helpful not treat guest like a burden. At check in I had to ask if I was getting my welcome amity points.

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Great breakfast staff but poor front desk staff

By

October 28, 2019

club

While trying to book this hotel, I spoke with Jennifer who was super rude on the phone and told me they were in the middle of shift change and put me on hold to pass me off to someone else. Upon arrival at this hotel we had to wait for front desk personnel to acknowledge us for check in. We were in town for a funeral and had already had a really long day. After check in when we arrived in the room we noticed torn curtains, but were so tired we chose to ignore as the room appeared to be clean. Sleep was rough that night as there were noises coming from the other side of the walls probably due tonn B poor insulation. In the morning we loaded up the car with our belongings and the. Headed back in for breakfast. We were being looked at as if we just walked in off the street. The woman working the breakfast station was super friendly and attentive to my toddlers needs. As we were leaving we stopped by the front desk to check out and no was was up front. We said “hello?” and the ebployees hiding in the office suddenly stopped talking. We waiting a few seconds then said “hello?” again. No response. Finally we yelled a bit louder and there was lovely jennifer again with her tattoos out. She then proceeded to tell us she didn’t realize no one was up front which is ridiculous because she was talking to whoever else was up there.
I have stayed at a bunch of hotels all over the U.S. and never has as poor of an experience as this.

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Comfortable bed and quite

By

October 27, 2019

club

Room was clean and bed was comfortable and was quite.

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Pool closed

By

October 26, 2019

club

No pool available. It was closed for maintenance.

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Great breakfast!

By

October 15, 2019

club

The breakfast at this Holiday Inn was really great! The woman who was working the breakfast was very friendly, helpful and constantly cleaning and replenishing the food!

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