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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 406 reviews
95%
Recommend This Property

Ratings Breakdown

406reviews

  • 5 Stars
    295
  • 4 Stars
    80
  • 3 Stars
    18
  • 2 Stars
    9
  • 1 Stars
    4

BEST HOTEL OF ALL TIMES

By

November 13, 2017

club

EVERYTHING!!! The entire staff was so very kind and accommodating. We showed up early and they allowed us to check in and participate in the breakfast that morning; this was a very big thing to and for me because I was there for work but had brought my family with me so we could go experience the area after. If it had not been for the staff at this hotel, my family would have had to sit in a van for several hours waiting for me. And that is tough on anyone let alone young kids. This allowed them to be comfortable and get a chance to eat and relax while they waited for me. We also had our service animal with us that they welcomed with open arms and waived the fee for us. They also allowed my mother and father to join us for some fun at the pool. They also allowed us to have fun at the pool past the regular check out time because my mom and dad got there later than expected. The cleanliness was amazing. The food was amazing. The rooms were amazing. But most of all EVERY staff member was amazing and went above and beyond for us. I have NEVER experienced such amazing customer service and kindness such as this. I personally will stay here every time I am in the area. And I personally will stay only at Holiday Inn's in the future because they truly provide compassionate service and kindness that is largely absent in the world today. And they do so with a smile and the most welcoming of ways. Thank you to each of these amazing people for such an amazing and fun and relaxing weekend for me and my family.

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