 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property
Overall Experience 4.5
92%
Recommend This Property
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Waterford Holiday Inn Express
ByVinny715
July 22, 2017
Theirs is a comfortable hotel with a friendly staff
Unfriendly front desk gentlemen and no towels
ByAnnie
July 22, 2017
For the price of a suite, I would have expected better service. No fresh towels or room service for the first three days!
Excellent Property
ByVinny52
July 19, 2017
I had a wonderful stay at the Waterford Holiday Inn Express in a good location. Several excellent restaurants including the Lions Den and Bob Evans within walking distance from the hotel property. My only disappointment was the in-room coffee brewer in the room did not work, which for me, a coffee drinker, was a disheartening but it was a short walk from my room to breakfast room were fresh coffee was always available.
Th hotel staff was very accommodating and made sure each guest at the hotel was a pleasant one.
I recommend this property.
Comfortable Stay
ByDave
July 18, 2017
In town for business, the hotel had a very competitive price, the room was excellent and the staff were great.
Comfortable bed and relaxing atmosphere
ByLynz
July 13, 2017
Everything was great, cleanliness, customer service, breakfast, comfortable bed, relaxing atmosphere
Beds were great. Pillows were lumpy.
Bylil_lady_42420
July 13, 2017
When we arrived, we went to check in. I was promised a room on the main level due to the fact my parents were eldery and couldn't walk far. Upon check in, we were placed on the third floor because a "wedding party" had booked the entire main floor through the reservation center. Due to the fact that this was so close to where we were visiting we stayed but I was not happy. I felt some sort of compensation should have been offered due to the fact the reservation was made two weeks in advance and I couldn't do anything about it at that time. I was stuck with what they gave me.
clean and friendly
ByDiverdriver
July 08, 2017
Very clean Hotel the service was excellent I would stay there again for sure
Great hotel
ByLiz w
July 06, 2017
Front desk were friendly and efficient, check in was quick. Room was clean, would definitely stay here again.
Friendly front desk staff
ByTraveler
July 06, 2017
The front desk staff was very nice and helpful. The staff took the time to give us directions to where we needed to be. The bed was very comfortable also. We did miss breakfast which I was really looking forward to.
Comfortable bed
ByDiana
July 04, 2017
The room was clean a comfortable. I really loved the pillows, best night of sleep I've had in a long time.
Nice clean hotel
ByBej51
June 30, 2017
Friendly staff and decent location. Good restaurants nearby.
Stay
ByErin43
June 30, 2017
Very clean friendly staff. The breakfast offered had some issues but overall it was decent