 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property
Overall Experience 4.5
92%
Recommend This Property
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Awesome experience
ByLBEE
June 19, 2017
Great service, perfect rooms, and a bed I never wanted to leave!
Good hotel, poor staff.
ByWorthyhuman
June 14, 2017
Was made strongly uncomfortable like I wasn't welcome due to my appearance. I have some tattoos and was wearing work clothes, which I later changed out of and was greeted differently once wearing.
Convenience
ByCustomer
June 14, 2017
Staff was great. I was there because of a death in my family. This hotel was able to provide me with a discount for grievance which did save me some money considering I had to travel 550 miles one way. Staff was great with good customer service and the overall experience was good. Your hotel is very accommodating, clean and respectful to the needs of your customers. Thank you for helping me out with a place to stay in such a short notice. I would recommend this hotel for anyone staying in the Waterford area.
Thank you
Great place
ByJlf1
June 09, 2017
Staff is very accommodating and friendly - great place to stay
Clean and comfortable rooms
ByOWLCbus
May 30, 2017
Room was clean and comfortable. Have stayed here before and will again.
Excellent Staff
ByRoyalBiz
May 30, 2017
Outstanding staff makes this hotel above others.
Perfect location for convention I attended.
One of the best
ByAlj32
May 28, 2017
My stay at the Waterford holiday in express was excellent. The staff were very friendly and knowlegable. The rooms were clean and comfortable. I recommend that if your in need of a hotel in this area that this is the one you choise.
Comfortable bed, clean room and great service
ByGuest209
May 25, 2017
The room my was big and clean, the bed was comfortable and the staff was very friendly and helpful.
Could of been better
ByRich
May 24, 2017
Room and service was fine. Only complaint waould be that they put us in a room across from the banquet room. We have small children and they had a wedding going on across the hall so that was a little unexpected and disappointing. Letting us know in advance would of been a nice or maybe not putting us in that room would of been a better idea but whatever it was only one night. But I don't know if I'd stay there again or recommend it to others
Great welcoming
ByBjm41
May 23, 2017
My go to place. Great welcome, comfortable beds, clean room which is most important issue for me. Always have a nice breakfast and hot coffee. The people are very helpful.
Always are happy to see me when I arrive
Nice property and great staff
ByJGD1
May 22, 2017
We were looking for a nice place to stay while visiting family and it looks like we found it.
We will definitely be back.
Great service and very comfortable room
ByShrek
May 21, 2017
From the start of my visit to end the my visit my stay was very nice.The room was quiet and clean and comfortable. House keeping to a wonderful job.Breakfast was very nice with a lot of options.The front desked welcomed me every time stepping through front door.