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Hotel Amenities & Services Offered at Holiday Inn Express & Suites Watertown-Thousand Islands

HOTEL INFORMATION

HOTEL
INFORMATION

Check-In & Check-Out

  • Check in time:  4:00 PM
  • Check out time:  12:00 PM
  • Early check-in available 
  • Express check-in available
  • Minimum check in age:  21
  • Late check out available:  Late Check Out Available

Pet Policy

  • Service Animals Allowed
  • We do not accept pets, including emotional support animals, as many of our guests have allergies. Please contact the hotel for a listing of convenient local kennels.

Parking & Transportation

  • Parking
  • Complimentary Self Parking Available
  • Parking is just steps away from all four entrances to the hotel. Parking is for hotel patrons only with designated parking spaces available for trailers, buses and tractor trailers.

Languages Spoken By Staff

  • English
  • Spanish

Credit Cards Accepted

  • American Express
  • Visa
  • MasterCard
  • Diners Club
  • Carte Blanche
  • JCB
  • Discover
  • FACILITIES & FEATURES

    FACILITIES &
    FEATURES

    Facilities

    • Smoke-Free Facility
    • Number of Floors: 4
    • Total Number of Rooms: 115
    • Number of Suites: 27
    • Number of Non-Smoking Rooms: 115
    • Number of Accessible Rooms: 7
    • Connecting Rooms Available
    • Public Spaces Renovated in: 2017
    • Guest Rooms Renovated in: 2017

    Fitness & Recreation

    • Indoor Pool
    • Heated Indoor Pool
    • Indoor Pool Hours of Operation: 7:00 AM - 10:00 PM

    Complimentary Fitness Center

    Treadmill, Elliptical and Bike. free weights, stability ball.

    Hours of Operation: 12:00 AM to 12:00 PM

    Fitness Center Type: LIMITED

    Fitness Center Equipment:

    • Elliptical Machines
    • Stationary Bicycle
    • Treadmill

    Last Renovation of Fitness Center Equipment: 2017

    Eat & Drink

    • Full Breakfast Included
    • Breakfast Buffet Included
    • Continental Breakfast Included
    • Complimentary Coffee in Lobby
    • Kids Eat Free
    • Off-site Restaurant Delivery Available

    Housekeeping & Laundry

    • Daily Housekeeping

    Additional Features

    • Wake Up Calls
    • ATM/Cash Machine

    BUSINESS SERVICES

    BUSINESS SERVICES

    Business Services

    • 0 Meeting Room(s) Available
    • On-Site Business Center
    • Printer
    • Copier
    • Office supplies available

    Internet Access

    • Wifi included
    • Wireless Internet service is free for all IHG® One Rewards members

    HOTEL ACCESSIBILITY

    HOTEL
    ACCESSIBILITY

    Accessible Hotel Features

    • The following public areas are accessible:
      -Hotel Entrance
      -All Entrances/Doorways
      -Exercise Facility
      -Business Center
      -Registration Desk
      -Public Restrooms
      -Public Entrance
      -Guest Rooms
      -Public Toilets
      -Restaurant
      -Pool
      -Business Center
      -Exercise Facility
      -Pool
      -Elevators
    • Lift Access to All Floors
    • Lifts Are ADA Compliant
    • Lift near Accessible Rooms

    Wheelchair Accessibility

    The hotel complies with the ADA requirements in public areas as well as in guest rooms.

    Accessible Parking Details

    • Accessible Self Parking
    • Van Accessible Self Parking
    • Wheelchair Accessible Parking Spaces: 4

    Hearing Accessibility

    • Visual Alarms or Alerts
    • Visual Alarm/Alert in Guest Rooms
    • Hallways
    • Visual Alarm/Alert in Public Spaces
    • Knock Lights
    • Communication Kits with Visual Alarms

    Vision Accessibility

    • Braille in Guest Rooms
    • Braille on Lifts and in Public Areas
    • Audible Alarms in Hallways
    • Audible smoke alarms in guest rooms
    • Audible smoke alarms in hallways