 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property
Overall Experience 4.4
90%
Recommend This Property
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Uncomfortable suite bed
Bydsaxton
July 23, 2016
The junior suite had two rooms, one with a pull-out hide-a-bed. That bed was ridiculously uncomfortable with wires sticking up everywhere. We crowded into one room - 2 children and 2 adults. We paid for a junior suite, but would have been wise to get one room with 2 normal
full size beds.
Another Great Stay
Byjam1999
July 20, 2016
Thanks for another great stay at this location. We look forward to returning here each year.
small rooms, but great beds
Bymaga9
July 17, 2016
I've stayed at Holiday Inn Express before. Always a nice experience.
handicap room
Bymike 1000
July 17, 2016
I explained my twice already.The handicap room is the size of a postage stamp and disfunctional. Two inside doors collide and forget using a wheelchair in this room.
good location
Bysanjose1234567
July 08, 2016
great location for eco tourism. We stayed to be closer to elkhorn slough and it was perfect. The room was also stocked with paper plates and paer towels which was super convenient.
Nice place to stay
ByDCEP
July 03, 2016
Always find a way to accommodate my family, even when very busy. Nice warm indoor pool / hot tub. Coffee and breakfast in the AM. What more could I ask for an overnight stay when out of town.
Quiet and Comfortable
ByBusyAF
June 27, 2016
I was able to sleep and get work done with no disturbances. The pillows were too soft for my taste, but I got seven hours of shut-eye with no problem. The desk was spacious enough to work on and the love seat was great for watching TV while I enjoyed my coffee.
Overall Good
ByVegasN1nja
June 22, 2016
Room was quiet even though I had noisy kids with me. Definitely the nicer hotel in the area. Pool was awesome kids loved it. Breakfast was perfect for the little ones as well so we could grab a quick bite before heading out.
Only downside of our stay was coming out in the morning to our car window along with others broken in the parking lot. It ruined our whole day and we did not make it down to the aquarium due to this.
Front desk slow. Thin walls. Too pricey.
Bygkmo
June 22, 2016
Check in slow. Suite has 2 rooms. The second room is far from air conditioner and therefore did not cool down the second room adequately.Had room on second floor. Could hear the people above us walking around and can hear water from their shower very clearly.
miss cookies
Byauntiefran
June 17, 2016
We miss the cookies you used to offer at check in.
Its annoying that local staff can't charge points to bill, that it needs to be arranged ahead of time. with central office
hotel choices between Santa Cruz and Monterey
ByBay area traveller
June 16, 2016
this hotel provides values for people travelling to Monterey and Santa Cruz.
Convenient location
ByEdy7729
June 09, 2016
This hotel is conveniently located between Santa Cruz and Monterrey, a 15 and 20 min. drive, good option when those other cities are sold out, as expected from any Holiday Inn Hotel this location has good quality installations . Staff was friendly but short handed, ( no one available to bring towels ). In general a good experience.