Rated 4.3 out of 5 by 286
Rated 2.0 out of 5.0 Barely average
Eating breakfast outside in 41 degree weather not fun. Hard to get out of parking garage in traffic.
February 6, 2016
Rated 5.0 out of 5.0 by Ken452 business stay
The receptionist was very attentive, made my business travel better.
February 1, 2016
Rated 5.0 out of 5.0 by UWdanielle Holiday Inn Express West LA
Really enjoyed this hotel and have stayed there a number of times in the past year. Definitely recommend this location because it has great access to Santa Monica and the 405.
February 1, 2016
Rated 4.0 out of 5.0 by molguinj Great staff
Very friendly and helpful staff. I forgot my scarf in the lobby and they sent it to my house the next day!
January 31, 2016
Rated 5.0 out of 5.0 by Mrs Acosta Great employees comfortable night
Friendly and competent employees, helpful and made me feel right at home. Room was very clean and I had a very good night's sleep. Loved the internet Wi-Fi, having to do work this was a critical issue for me, Holiday Inn Express met the need! Breakfast was delightful. Thank you.
January 30, 2016
Rated 4.0 out of 5.0 by StevenMG Our stay in West LA
Staff was friendly. Room was very nice and clean. Parking was safe and secure. I would recommend this hotel.
January 29, 2016
Rated 2.0 out of 5.0 by BakoTraveler Room for improvement
This hotel needs some TLC in the rooms and unfortunately I stay there while the parking garage was being painted which made a terrible smell in my car and most public areas. Many signs had been taken down making navigation to placed like the gym very difficult. The room smelled very muggy and gross. Running the AC very cold helped the smell.
January 28, 2016
Rated 5.0 out of 5.0 by toniDC23 Issues resolved immediately
I stayed at this hotel one night. It was very last minute. My reservation didn't go through to the computer but Art still provided me a room with a very, very good rate. Good customer service. The breakfast was good. There is a nice quiet courtyard on the second floor with places to relax and enjoy a glass of wine. Great location, but more importantly, I feel at home. I am looking forward to seeing the rooms after their renovation is complete. Would stay again.
January 25, 2016