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Holiday Inn Express West Los Angeles-Santa Monica

11250 Santa Monica Blvd. , West Los Angeles, California 90025

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 862 reviews
86%
Recommend This Property

Ratings Breakdown

862reviews

  • 5 Stars
    535
  • 4 Stars
    199
  • 3 Stars
    49
  • 2 Stars
    46
  • 1 Stars
    33

Very comfortable stay

By

December 09, 2019

club

We were in LA with a family emergency for a few days. Unfortunately We didn’t have a change to enjoy the city that well but staying at Holiday Inn was a very pleasant experience that helped us to get rest and re gain some energy. Thank you all!

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Excellent Customer Service

By

December 08, 2019

platinumelite

Our Front Desk Attendant, Marigold, went above and beyond our expectations on Customer Service. She made sure that we had the room we preferred and followed up to check if there was anything else she could help us with. The hotel room was in excellent shape, super clean and breakfast was just fine. The only downside was the construction work that was happening at the hotel that woke us up in the morning.

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good hotel to stay

By

December 05, 2019

platinumelite

nice location and friendly front desk, will stay again if I have a chance

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Los Angeles novembre 2019

By

November 25, 2019

Très bon séjour, excellente literie, petit déjeuner dès 6h, personnel charmant.

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Recent stay

By

November 25, 2019

club

Excellent, friendly staff. Immaculate, cozy and quiet rooms!

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Such friendly staff

By

November 20, 2019

platinumelite

Everyone I encountered that works at the holiday inn express of Santa Monica was so friendly and helpful
I have never met such a consistent group of employees that clearly belong in the hospitality industry.

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Comfortable Casual Stay

By

November 20, 2019

platinumelite

Friendly front desk agents, new rooms (~2 years old), and lots of plugs and ports!

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Ótima localização mas preço incompatível

By

November 18, 2019

club

O preço cobrado pelo hotel é devido a sua ótima localização para quem quer conhecer os principais pontos turisticos de Los Angeles, Hollywood, Santa Mônica e cidades próximas, mas não condiz com a qualidade geral do hotel.
Pessoal muito atencioso e ótimo serviço

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Fine choice

By

November 18, 2019

This hotel is located within reasonable walking distance of my work site on Wilshire Blvd. It has a very friendly and helpful staff which many restaurants within close walking distance.

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Very clean room. Hot coffee always available 24/7

By

November 16, 2019

I didn't need to brew my own coffee in my room since free hot coffee are always available from the dinning area bear my room. My room are very clean. Front desk service is good and thank goodness they have tooth brush and toothpaste since I forgot to bring my own.

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A nice stay at Santa Monica

By

November 15, 2019

A nice stay at Santa Monica, would like to stay in this hotel again.

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Very loud

By

November 14, 2019

club

Staff is very nice but the location is terrible for getting a goods night rest. I heard cars throughout the entire night reving, honking, breaking, etc. the beds and pillows were not comfortable at all. Luckily I was just there overnight but I wouldn’t stay there again!

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