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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 230 reviews
87%
Recommend This Property

Ratings Breakdown

230reviews

  • 5 Stars
    137
  • 4 Stars
    53
  • 3 Stars
    20
  • 2 Stars
    13
  • 1 Stars
    7

Great staff

By

June 20, 2017

club

In my experience the staff was great and willing to go above and beyond to meet my needs. Cleaning staff was also very friendly. Loved the free cookies in the evening and the coffee 24/7. Very cozy and welcoming experience.Will be definitely using holiday inn for future trips.

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Nice hotel in not so great area

By

June 18, 2017

club

The hotel staff was friendly and professional, the room was clean and very comfortable.

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Keep Looking Around

By

June 09, 2017

club

We stayed one night in West Sac location. Its very compact hotel and feels cramped. Long story short, whirl pool / pool is not appealing.. rusted grout looking tile on inside of pool. Hotel had strange stench. Beds were comfy and ok. Room was tidy clean but my kids ended up with black dirty feet when they walked barefoot around. One towel had a hair in it in once unfolded. Staff was friendly, and It wasn't awful but didn't feel like the rate matched what they had to offer. If you just need a place to stay passing thru then it seems like a ok choice. But if you are with your family traveling to West Sac area, maybe you can keep looking for a better place for a similar rate. Breakfast was average complementary type stuff. Pancakes were not appetizing.. We did appreciated friendly service. Most likely not to stay here or recommend to any friends or family.

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Dans graduation

By

May 31, 2017

Quick stay. Clean, comfortable and relaxing
Breakfast was acceptable for a quickie!

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Great Staff

By

May 31, 2017

I already made a comment about the staff. However, they do treat you respectfully and are very resourceful.

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may 19, 2017

By

May 30, 2017

club

We had a great experience. I would highly recommend this location to anyone looking to stay in the Sacramento Area.

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Memorial weekend getaway

By

May 30, 2017

club

Staff was great, grounds are well taken care of. The hotel is right on a major freeway so it was pretty noisy most of the time.

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Comfortable

By

May 14, 2017

club

The bed was cozy and the hotel was clean and quiet.

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Noisy surroundings

By

May 04, 2017

club

Freeways too close and heavy-equipment rental company made it too noisy

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Good value, clean, friendly staff

By

May 03, 2017

club

Good value, clean property, staff is friendly and helpful. Room is good sized for the price.

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Perfect Sleep

By

April 30, 2017

My wife and I love our stay at this hotel, the accommodations they provided was excellent. I really appreciated the front desk night manager help on me when I needed it. The beds were beyond comfortable we sleep better than at home. Definitely will stay again.

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Manager C/S

By

April 24, 2017

club

GREAT VISIT AT THE HOLIDAY INN EXPRESS , gun was outstanding and breakfast was wonderful

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