Rated 4.2 out of 5 by 24
Rated 5.0 out of 5.0 by cjessmer Highly recommended!
We have stayed at this particular Holiday Inn Express several times. Our son is a student at Wilmington College and the proximaty is nice and they offer a discount to family of WC students. The staff has always been courteous, the accomodations clean and the breakfast more than adequate. On our most recent visit (2/21/14), the hotel went above and beyond. When I tried to make my reservation, I was informed that they only had smoking rooms left available with 2 beds due to a couple of different events going on in town. I booked it hoping that a non-smoking room would cancel before check-in, but decided to cancel as we didn't want to run the chance of ending up with a smoking room. When I called to cancel and told them why, they offerred to upgrade me to a non-smoking SUITE at no additional upcharge to retain my business! This is the type of customer sevice that is greatly lacking nowadays.
February 27, 2014
Rated 4.0 out of 5.0 by AuldGuise Good dinner recommendation - indoor pool and spa
Staff recommended a good dinner spot. I was surprised the small indoor pool and spa were available. Breakfast was standard fair.
December 23, 2013
Rated 3.0 out of 5.0 by Buppy Good location, comfortable room, curteous staff, noisy rooms.
Stayed twice in the past 2 weeks and each time the staff was great. My only dissatisfaction is that the first time I could hear/feel every step taken by the folks in the room above, and the 2nd time we requested a top floor room andwe could hear every word spoken in the room next to us. I just think that the motel was constructed with less than adequate sound deadening. Otherwise, the stays were most enjoyable.
November 17, 2013
Rated 5.0 out of 5.0 by pdoc Great Service
Congenial, knowledgeable staff. Always a pleasant greeting and and expressed interest in ones welfare. Very high knowledge of surrounding area with expert directions. Made for a very pleasant stay. Would highly recommend this facility to all travelers.
November 12, 2013
Rated 4.0 out of 5.0 by PTD2013 Nice stay
Had a nice stay here. The Front Counter Staff were very nice. I liked my room and it was orderly and clean. They also had way better pillows than most Holiday Inn Express'. I made it a favorite and will go back again.
October 29, 2013
Rated 5.0 out of 5.0 by hbullet Very helpful staff
Wonderful people alway ask if I needed anything good breakfast and nice overall hotel. Would stay again if I am in the area. Nice pool and was a very quite hotel.
October 24, 2013
Rated 5.0 out of 5.0 by Steakarmygirl Nice place
A great stay with nice staff. Variety of breakfast items for all.
October 13, 2013
Rated 5.0 out of 5.0 by Racer4562 Manager on duty a tremendous help
Upon arrival I needed to quickly check e-mail, print a document and have it faxed. The desk clerk made every effort to help me and I met my deadline with no problem. I truly appreciate that and I will definitely stay at this location again.
October 3, 2013