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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 477 reviews
86%
Recommend This Property

Ratings Breakdown

477reviews

  • 5 Stars
    278
  • 4 Stars
    109
  • 3 Stars
    40
  • 2 Stars
    28
  • 1 Stars
    22

Great stay good location

By

May 22, 2017

platinumelite

We stayed due to minor surgery across the street. Hotel is n a great location, lots of places to eat and a supermarket within walking distance. Easy to get to and comfortable to stay at.

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A good place to stay on a busy weekend

By

May 19, 2017

club

The hotel staff was very friendly. The rooms were good size, had great beds and good bathrooms. The breakfast was as good as one can expect at any HI hotel. The hotel was just a bit too close to a Main Street which made for an early wake up call on Monday morning

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comfortable and great service

By

May 18, 2017

club

Staff addressed issues as best they could .. Back door and elevator maintenance issues

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Great Hotel

By

May 14, 2017

Very Clean ,inexpensive Great place to stay! Will be back to stay again

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Great service by the check-in staff.

By

May 12, 2017

Had a problem with the room, with double beds, and needed a room with Queen beds, and Bill, and Jessica at the front desk went above and beyound their duties to accomodate me. They treated me as a v.i.p. guest, and I feel they were both outstanding, and represent the hotel to the highest standards, and are a real credit, and valueable asset to your hotel. I sincerely thank them for what they did for me, and hope that management shares this compliment with them for the excellent job they are doing !

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Closest location to Wake Forest Baptist Medical Center

By

May 12, 2017

club

Very friendly very clean hotel just a short distance from Wake Forest Baptist Medical Center. Staff greeted us upon arrival and we went promptly to our room with no problems. Room was very clean and everything was in place. Plenty of towels in the bathroom, however towel racks would have been nice. There were no bars on which to hang wet towels. Beds were a little soft but that is of course a matter of preference. Overall a comfortable and friendly stay.

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Breakfast

By

May 10, 2017

The breakfast layout was not convenient. Could be streamlined

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Good stay

By

May 10, 2017

platinumelite

The stay at this hotel was average to slightly above average. The rooms are not as nice as the hotel lobby. There are in need of an upgrade. Overall sty was good.

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Dirty Hotel.

By

May 09, 2017

club

The hotel was very dirty, lobby/breakfast area, room had mold in caulking at bath tub area.

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Excellent Stay

By

May 09, 2017

club

Well worth the money! Friendly and accommodating staff. Good breakfast! Would definitely stay again!

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Convenient location for visiting Winston-Salem

By

May 08, 2017

club

The Holiday Inn Express, Winston-Salem Downtown West, is conveniently located for exploring the Winston-Salem area. Has a good variety of nearby food, grocery, drug store,

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Cama comoda y servicio excelente

By

May 06, 2017

Muy buen servicio y limpio conbuen olor, solo que nadamas estuve poco tiempo hospedado pero espero regresar pronto por motivos de trabajo

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