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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.8

based on 502 reviews
98%
Recommend This Property

Ratings Breakdown

502reviews

  • 5 Stars
    430
  • 4 Stars
    58
  • 3 Stars
    11
  • 2 Stars
    1
  • 1 Stars
    2

Great Staff and Property

By

May 26, 2017

I stayed at this location to take care of some personal family business so unfortunately my time spent here was limited to sleeping and breakfast in the morning, but I will say that everything was perfect.

Amanda, who checked me in, was very friendly and thoroughly explained all the amenities your hotel offered. She really made me feel welcome to your location and honestly deserves a raise. :) Breakfast was excellent and the attendant did a wonderful job keeping everything stocked.

Next time I visit I hope to come on more pleasant terms so that I can actually enjoy everything. Thank you and keep up the great work!!!

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Holiday Inn Express, more rather than less

By

May 19, 2017

club

The hotel was wonderful for my needs as I travelled for business. The staff is exceptional. The front desk person who checked me in was very helpful and friendly. She gave me information about Holiday rewards and I signed up.

I planned to only have coffee at the hotel and stop somewhere later for breakfast. However, the breakfast at the hotel was so good - fresh, great variety, easy to use (I particularly liked the make them yourself pancakes), that I stayed and had a great, leisurely breakfast.

I felt like I was treated extremely well during the whole stay. Very impressive.

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Great experience

By

May 18, 2017

club

Traveled to Zanesville to watch my grandson participate in the Midwest Rowing Competition. Even though the hotel was completely booked the staff was always ready to help with any questions. I really enjoyed my stay. The breakfast was excellent. The room was very comfortable and the bed was the best. I would recommend this hotel to anyone.

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Great Service

By

May 17, 2017

Everything was great. I would go back again. My wife and I were very happy with our stay.

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Each Visit A Fine Experience

By

May 16, 2017

club

We have stayed at this facility eleven times, and are about to return for number twelve. Each time we have been greeted as if we are at home. Staff is ALWAYS friendly, professional, and caring. After seven plus hours on the road, we look forward to the clean, comfortable, and homey atmosphere created by the Zanesville HIE employees.

The breakfast is always a delight, as is the person who oversees this section of the inn.

We always look forward to staying there, and would highly recommend this facility.

Thank you management and staff.

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Love the staff and great place to stay.

By

May 15, 2017

I travel to Zanesville a lot, and this is the only hotel I will stay at. The staff is very friendlyand always happy to help you if you need anything. The rooms are always clean and the beds are very comfortable.

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Great staff that makes you feel at home!

By

May 10, 2017

I always stay at this hotel when in Zanesville due to the great staff and cleanliness of the whole property!

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Quick Trip to Ohio

By

May 10, 2017

club

The hotel was great and the staff was helpful. The greeted me everyday. The cookies were delicious!

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Easy

By

May 09, 2017

club

Easy in and out, comfortable and clean rooms. My 3rd time at this hotel and this was the best. I had a suite and the extra room was nice.

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Zanesville, OH

By

May 06, 2017

club

Excellent service, excellent breakfast, excellent amenities.

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Excellent property

By

May 04, 2017

A really nice property. Very clean and details were really addressed. The staff was very friendly and even though I did not use the pool and fitness area or breakfast, it was really excellent. Bathrooms were very nice and a great microwave. refrigerator area with a sink. The television could be improved but it was adequate. Everything was so nice that it stuck out. Also the Coke machine did not work on the floor. I would certainly stay there again. Thanks for a great experience

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We'll be back

By

May 02, 2017

club

I can't find anything negative about this hotel. I look for excuses to visit family in the area just so we can stay at the Zanesville holiday Inn

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