 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property
Overall Experience 4.5
92%
Recommend This Property
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Open Gallery
Great hotel
ByBarjen
June 03, 2020
All employees were very nice and enjoyable to talk with. Beach and pool areas were beautiful and lots of fun.
Excellent
ByLizzy
June 03, 2020
They hotel and rooms were very clean, the beds were really comfortable, the staff was excellent and we had 2 small kids with us.
Overall our visit was great
Beach trip w daughter.
ByLinda
June 03, 2020
Last weekend w daughter who is in college. Have a fantastic beach weekend!
Worth the money
ByMom of four
June 03, 2020
It’s convenient to many things, kid activities on the weekends are great, kids eat free (ask at check in). No loud partying, great for my family.
Great room and facilities
ByYenica
June 02, 2020
All is good, just a little more courteous customer service will be good. It feels uncomfortable asking a question when you feel like you are bothering . Everything else is good
Nice resort
ByKenny
June 02, 2020
Great overall experience!!!’ Room was comfortiable and clean. Had a great view. Love the Balcony!!
Don't stay here...rude staff
ByMike
June 02, 2020
This was the worst experience I have ever had when staying at an IHG hotel. I have attained a Spire Elite status because I stay at only IHG hotels and you would have thought that they didn't want my family in this hotel. Rude people. Ashley was exceptionally rude. She needs a course in human relations. It is a good thing she doesn't work for my company because she would be unemployed immediately.
Don't stay here until they remedy the staff.
Great location, great staff, clean room, good food
ByMark
June 01, 2020
The title explains it. Considering that the hotel just opened after covid-19, our stay was great!! Make your reservation!!
Great property and staff
ByCatH
June 01, 2020
Ft Walton beach location is good for all ages. The pool is very family friendly with the zero entry. It is close to stores and shops. The staff is friendly and attentive. It has a nice restaurant/bar by the pool. Unfortunately it was not opened on this visit due to the pandemic.
Great place for families
ByMike
June 01, 2020
We brought our 4 year old grandchildren. The accommodations were perfect for our needs. The staff was very accommodating and worked hard to ensure we had a great stay. The children were able to play and have a separate area to sleep. The kids eat free made the eating at the facility a value. We should also note, the food was very good (not a common find at family hotels).
Very Relaxing
ByBubba
June 01, 2020
Great Location. We thoroughly enjoyed our stay. The family had a nice relaxing time. The staff was so friendly.
Great Resort!
Byckedgar
June 01, 2020
The Holiday Inn Resort Fort Walton Beach was very clean, the staff was friendly, it had a nice lazy river, and it was perfectly situated on the beach. It was a great choice for our family!