 Guest Reviews
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91%
Recommend This Property
Overall Experience 4.5
91%
Recommend This Property
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Excellent staff, nice ammodatoons.
ByBlackhawk53E
August 29, 2017
Staff was excellent. Very professional, courteous and friendly. Room was clean, and the view from hotel room to ocean was fantastic. Cleaning staff was very thorough, every time I got back from work it looked like I was waking in for the first time again. I would highly recommend staying here if working or taking vacation to the area.
Relaxing Time
ByShellieW
August 27, 2017
We really enjoyed our stay. There was easy access to the beach, great pool, comfortable bed
Absolutely Amazing
ByHooligan
August 26, 2017
Loved this place. Lazy river, bar and restaurant were all absolutely amazing.
Excellent stay overall
ByFernando
August 26, 2017
2 thumbs up. Family takes a yearly trip to Fort Walton /Destin area. Never a dull moment
Wonderful Location & Staff
ByAmin M.
August 25, 2017
The Holiday Inn Resort Ft Walton Beach is amazing! The hotel itself was clean, the pool with lazy river is relaxing and there is easy access to the beach. Each day the front desk staff greeted me with a smile and the restaurant staff was very warm and welcoming. After staying there for several weeks all the employees made me feel just like I was part of their family. Four employees in particular went above and beyond to make me and my team feel welcome. Brooke and Imani from the front desk staff were always sure to greet us, ensure everything we needed was taken care of and that we were enjoying our stay. From the restaurant staff, Benny and Crystal F. really made us feel welcome and important. Thank you to the entire staff for a wonderful stay!
Shady experience
ByJb2000
August 23, 2017
Shady experience
Rectus prices went up every day. Room was semi-comfortable but dirty. Always out of beach towels. Pool is very warm some of the waterfall was falling apart but overall it was very pretty. The beach was wonderful. I wish I could've put a tent on the beach and I would've been very happy. The breakfast was
Nice Stay
ByHogbil
August 21, 2017
Clean rooms and a nice hotel with a great location
Needs a few tweaks...
ByWestFam
August 21, 2017
Was downgraded upon arrival... which was fixed the next day, but when you use 40k/night of points to stay... you at least want the room you booked. It was remedied only after a frustrating conversation with a representative at the front counter and after being roomless until noon. She kept telling me I 'couldn't possibly' book the room I said I did and it wasn't until I just pulled up my confirmation email that she finally put me there. She was rude and callus. Another staff member did tell me she had already turned her notice in, apologized and gave us a breakfast coupon. But it was still eventful and frustrating especially on a short trip. We noticed Spire Elite posters welcoming some members on their doors... though we didn't have one on either room and we're also Spire Elite.
The resort is great for families, the rooms are ok, and the restaurant was convenient but really just served more bar-type foods. The pool area was great except it was SUPER cloudy... ek. We mostly stayed at the beach due to that. Concept was great though!
Great view and great service
ByBlinkMinks
August 19, 2017
I was highly pleased with my stay, the bunk beds were great for my kids and the view was amazing. All the staff was friendly and very helpful with any questions I had. I highly recommend this resort, and to top it off the good was amazing! You never have to leave the resort.
Perfect resort
Bysdunlap
August 18, 2017
Great family friendly lots of activities for children. Right on the beach. Close to shopping and restaurants
Clean, Clean, Clean.
ByKnikki
August 17, 2017
Enjoyed our stay. Kids really enjoyed themselves. Staff super helpful and to my surprise, the food was really good. Well seasoned and perfect temperature.
Poor Choice for rewards nights
ByDisappointed Spire Member
August 16, 2017
This is a nice hotel, not great, but not bad either. The employees were extremely nice. If you can secure a beach view room the experience may be better. However, rewards nights are not generating that experience. Expect that if you use rewards nights, you will be placed in a small room on the back of the hotel, with no balcony. The room was smaller than I have had at other IHG hotels, especially for a "Resort" hotel. The beach was not a great experience. Dead fish and seaweed everywhere. (However, that was out of their control). Think this may have been part of a Red Tide. Left this Hotel in less than 24 hours and booked a Holiday Inn Express in Panama City Beach. Night and day difference in hotel quality. Took several phone calls and a couple emails to IHG to have my unused rewards points refunded.