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Hotel Indigo Gatlinburg Downtown Amenities

Enjoy 136 stylish rooms, rooftop dining at Altitude, a seasonal heated infinity pool, lobby café, fitness center, and 24-hour front desk. Steps from Great Smoky Mountains National Park with valet parking and personalized service.

Hotel Indigo Sketch Amenities

Featured amenities

  • Daily housekeeping Daily housekeeping
  • Ev chargers Ev chargers
  • Fitness center Fitness center
  • On-site parking (15 USD / day) On-site parking (15 USD / day)
  • Pet-friendly (75 USD / stay) Pet-friendly (75 USD / stay)
  • Pool Pool
  • 2 on-site restaurants 2 on-site restaurants
  • Smoke-free hotel Smoke-free hotel
  • Wi-Fi Wi-Fi
  • Daily housekeeping Daily housekeeping
  • Ev chargers Ev chargers
  • Fitness center Fitness center
  • On-site parking (15 USD / day) On-site parking (15 USD / day)
  • Pet-friendly (75 USD / stay) Pet-friendly (75 USD / stay)

Cashless Property Notice:
Please note that our hotel is a cashless property. Credit and debit cards are the only accepted methods of payment throughout the hotel.

Pet-Friendly Room Notice:
Please note that dog-friendly accommodations are limited to Standard Rooms and ADA Rooms. We recommend calling in advance to confirm availability and reserve your stay.

Lounge above Gatlinburg at the rooftop infinity pool.

Seasonal Infinity Pool

Make a splash at our heated infinity pool, the highest outdoor hotel rooftop terrace in downtown Gatlinburg. Gaze across the Great Smoky Mountains, enjoy craft cocktails at sunset, or take a refreshing dip under the stars. Pure mountain relaxation awaits! Open April 15-October 31.

Lounge above Gatlinburg at the rooftop infinity pool.

Pool Bar

Relax poolside with a refreshing selection of frozen daiquiris, beer, wine, and handcrafted cocktails at our Pool Bar. Open Thursday through Saturday, it's the perfect spot to enjoy your favorite drink while soaking up the sun or unwinding after a day of exploring.

Hours of Operation
Thursday – Saturday: 2:00 PM – 8:00 PM

Please note: The Pool Bar offers beverages only and does not serve food.

Fitness Center with cardio machines and weights.

Fitness Center

Our Fitness Centre is open daily from 6:00 am to 11:00 pm. Guests can take advantage of our full range of equipment, including treadmills, elliptical machines, a stair stepper, and various free weights to maintain their workout routine.

dog on a hotel bed

Pet Friendly Travel

Bring your furry friends to Hotel Indigo Gatlinburg Downtown! We warmly welcome pets for a $75 per pet, per stay fee. Enjoy pet-friendly trails, outdoor patios, and cozy accommodations where you and your companion can relax after exploring the beautiful Smokies.

Rooftop patio with seating.

Gather On Our Patio

Our Outdoor Terrace Deck invites you to relax and reconnect. Spanning 3,744 square feet with sweeping Smoky Mountain views, it’s the perfect rooftop retreat—ideal for evening cocktails, sunlit lounging, or unforgettable gatherings under the stars.

Light-up dance floor.

Dance The Night Away

Light up your night on our dazzling LED dance floor at Altitude Rooftop Bar & Lounge. With panoramic Smoky Mountain views, live music, craft cocktails, and a massive wall-sized screen for the big game, it’s Gatlinburg’s ultimate rooftop scene.

Light-up dance floor.

Dance The Night Away

Light up your night on our dazzling LED dance floor at Altitude Rooftop Bar & Lounge. With panoramic Smoky Mountain views, live music, craft cocktails, and a massive wall-sized screen for the big game, it’s Gatlinburg’s ultimate rooftop scene.

Rooftop restaurant with Smoky Mountain views in Gatlinburg.

Rooftop Dining

At Altitude Rooftop Bar & Lounge, every bite is elevated. Share cocktails at sunset or linger over locally inspired cuisine, all while gazing across downtown Gatlinburg and the Great Smoky Mountains from our rooftop dining destination.

Easy grab-and-go favorites in our on-site marketplace.

Marketplace

Our Marketplace redefines grab-and-go with a boutique touch. Enjoy locally inspired snacks, light meals, and crafted beverages, perfect for Smoky Mountain adventures or quiet nights in, each selection chosen with care to complement your stay.

At this hotel

Hotel information

  • Front desk: +1-865-4129800

  • Reservations: 

  • Check-in: 4:00 PM

  • Check-out: 11:00 AM

  • Late check out available​

  • Minimum check-in age: 21

  • Total floors: 6

  • Total rooms: 136

  • Accessible rooms:  4

  • Languages spoken: English, Spanish
  • Credit cards accepted: American Express, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa, China Union Pay

Accessibility

  • Hotel entrance

  • Registration area

  • Restaurant seating

  • Public stalls

  • Registration desk

  • Public restrooms

  • Restaurant

  • Public facilities

  • Route from accessible public entrance to pool is accessible

  • Pool is ADA/wheelchair accessible

  • Accessible meeting rooms / ballrooms: 2

  • Elevator access to all levels

  • Elevators are ADA compliant

For your convenience

  • Connecting rooms available

  • Free Wi-Fi

  • Ice machine(s)

  • Restaurant delivery service available

  • Hours of operation: 6:00 AM - 11:00 PM

  • Elliptical machines
    Free weights
    Stair stepper
    Stationary bicycle
    Treadmill

Parking details

  • Please note that parking spaces are limited. We may not be able to accommodate oversized vehicles or multiple cars per guest. We recommend planning accordingly and contacting us in advance if you have special parking needs.
  • Car parking available

  • Parking includes in/out privileges

  • Parking available for all hotel customers, guests, visitors

Parking amenities

  • EV charging

Accessibility parking

  • Accessible self parking available

  • Van accessible self parking available

  • Number of wheelchair accessible parking spaces: 1

  • Designated accessible parking spaces with posted signs

  • Disabled or accessible parking

  • Parking drop off point adjacent to entrance

Parking facility

  • Off-site

  • Outdoor

EV charging

  • Tesla electric vehicle charging stations are available in our parking garage for your convenience. Please note these chargers are specifically designed for Tesla vehicles.
  • 4 spaces available

Shuttle

  • Local shuttle

    There is no local area shuttle available at this hotel.

  • Airport shuttle

    Gatlinburg Pigeon Forge Airport (GKT)
    Shuttle not available

  • Outdoor pool

    Seasonal outdoor infinity pool with mountain views invites laid-back lounging after a day in the Smokies. Take a refreshing dip, soak in the scenery, or unwind poolside while Gatlinburg’s peaks and fresh air set the pace.
    Outdoor pool
    Hours: 10:00 AM to 10:00 PM

Business services

  • Shipping services

Other services​​​

  • Wake up calls

Housekeeping and laundry​

  • Daily housekeeping
  • Onsite self service laundry

Pet policy

  • A maximum of 2 dogs per room, up to 100 lbs total, are welcome. Dogs must be in a crate while you are out of the room. Pet Fee is 75.00 USD per stay, except for service animals with proper paperwork. Pet policy agreement must be signed at check in.
  • Pet fee per stay: 75 USD

  • Pet weight limit: 40 pounds
  • 2  pets allowed

  • Pets allowed: Only dogs allowed

Continue Exploring Hotel Indigo Gatlinburg Downtown

Rooftop restaurant with Smoky Mountain views in Gatlinburg

Dining

Savor the essence of the Smokies reimagined through modern taste. From locally inspired dishes and signature cocktails at Altitude Restaurant & Rooftop Bar to fresh coffee and café favorites downstairs, our dining celebrates mountain flavor at its finest.

A cozy king bed guestroom after mountain adventures

Rooms

Elevate your mountain getaway in a spacious Gatlinburg hotel suite. Designed for ultimate comfort and relaxation, each suite is equipped with the convenience of a mini-fridge and microwave, making it the perfect retreat after a day of exploring the area.

Explore Gatlinburg’s unique blend of nature, shops, and charm

Destination

Your gateway to the Smoky Mountains! Discover amazing things to do in Gatlinburg, including National Park trails, vibrant downtown attractions, and local arts & crafts. Enjoy year-round adventure, all just steps from Hotel Indigo Gatlinburg Downtown.

Hotel Indigo Woman in bathtub