Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Manage Your Account
Create PIN
Cancel
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
The information you provided does not match what we have on file for you. Please try again or call IHG® Rewards Club Customer Care at 1-888-897-0089.
Your IHG® Rewards Club account already has a PIN associated with it. If you use our automated telephone system, your PIN is the same. If you have forgotten your PIN, we can email your PIN to the email address in your IHG® Rewards Club account. Please contact your nearest IHG® Rewards Club Customer Care Center for assistance.
The PINs you entered do not match. Please re-enter one or both PINs to make sure they are exactly the same.
Your PIN is not strong enough. You must change your PIN.
Email addresses must match.
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
Cancel
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now

IHG® Business Rewards Reservations and Service Center

Serving the best interest of our members is the goal of our IHG® Business Rewards Reservations and Service Center.

To reach us with any questions or issues, simply submit an online form or call the contact points below. We recommend you check with your telephone network supplier whether any additional or local connection charges apply for the use of toll-free numbers.

United States and Canada

  • Telephone: 800-344-4880 (toll-free)
    Hours of Operation: 24 hours a day, 7 days a week

Europe, Middle East and Africa

  • Telephone:
    • UK: 0333 321 86 86 (toll charges apply)
      Hours of Operation: 24 hours a day, 7 days a week
    • Middle East: +971 4 553 1020 (toll charges apply)
      Hours of Operation: Sun - Thurs 9:00am - 6:00pm Arabia Standard Time
    • All other countries: ​+44 2033 491 108 (toll charges apply)
      Hours of Operation: 24 hours a day, 7 days a week

Asia/Pacific

  • Telephone:
    • Australia/New Zealand: +61 2 9478 9070 (toll charges apply)
      Hours of Operation: 24 hours a day, 7 days a week
    • Mainland China: 400 830 2836 (charges may apply)
      Hours of Operation: Mon- Fri, 9:00am - 6:00pm China Standard Time
    • Hong Kong: 800 905 879 (charges may apply)
      Hours of Operation: Mon- Fri, 9:00am - 6:00pm Hong Kong Time
    • Japan: +81 3 6832 4290 (toll charges apply)
      Hours of Operation: Mon- Fri, 9:00am - 6:00pm Japan Standard Time
    • All other countries: +63 2 555 8135 (toll charges apply)
      Hours of Operation: 24 hours a day, 7 days a week

Latin America

  • Telephone: 8007022176
    Hours of Operation: Mon-Fri 7:00am-10:00pm Central Standard Time

Need More Help?

Submit a Form
Contact Us
Worldwide Reservation Offices