6860 Crain Highway
La Plata, MD
20646
United States
Nhận phòng: 3CH
Trả phòng: 11SA
Tuổi nhận phòng: 21
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La Plata"/>
Đánh giá của Khách
Mỗi đánh giá và xếp hạng mà chúng tôi nhận được đều được xác minh để đảm bảo rằng chúng tôi chỉ hiển thị thông tin được cung cấp bởi những vị khách đã thực sự lưu trú tại khách sạn.
85%
Giới thiệu Cơ sở này
Trải nghiệm Tổng thể 4,3
85%
Giới thiệu Cơ sở này
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Thất vọng
BởiSteph
tháng 7 14, 2025
After a long day my partner and I planned to check in at the hotel around midnight. We walked in behind another family with multiple children. The children were running around the hotel lobby while the front desk staff was checking in the family. It took over 40 minutes for someone to acknowledge that we were also waiting, even though we were the only other people in the lobby. Check in took about 5 minutes once the clerk got to us.
Once upstairs the room was sufficient. The bed was comfortable and the AC was working. The bathroom didn’t seem like it was cleaned well with brown stains in the toilet bowl. During the night we heard running noise in the hall with children and someone knocked on our door multiple times early in the morning. Once we got up we left and did not check out the breakfast options.
Another Good IHG Hotel
ByWwwh
tháng 7 13, 2025
Bedroom was comfortable. Breakfast was good, with lots of choices. Check-in was better and faster than at similar hotels.
I missed the traditional HI Express cinnamon rolls, but the substitute was a close one. I think you could do better on cleanliness in the bathroom, even though they were hard water stains. Also, the toilet in my room was obviously made for children, not adult males.
NO! My Point. (0) STARS for Fixing my next room(s)
ByN/A4 (not sure)
tháng 7 10, 2025
(0) STARS - The stay was Horrible, from the first moment I was given my key to my room.
My room had to be changed (4) Times total. (I was 4 hours late). (1)Room #208 not cleaned or checked.(2)Room #212 had a whole in the wall next to toilet. (3) Room #214 smelled like mildew/stinky feet. (4) Room #216 was livable-although the ceiling had dry rain mildew om it. I was lied to regarding how I would be compensated. From 3 nights to 2 nights. Which does not reflect on my bill. I was very insulted at the reason that I was given by the Manager of the Hotel when she returned back to work. (Justified my stay from what she heard from her staff) Trying to clean up my bad experience. It would not let me give (0) stars.
Khách sạn tốt nhất
ByMzGunt07
tháng 7 07, 2025
I loved the facility and the amenities offered. Very clean inside and out. The staff was amazing helpful and very professional. The best hotel I've stayed in, in MD.
Housekeeping's failure
ByDenny
tháng 6 30, 2025
It would seem that housekeeping can't fulfill a simple task of leaving towels that you ask for. In addition, they failed to rinse the floor after mopping leaving it sticky. We travel frequently and by far this is amongst the worst hotels we have stayed at. The front desk staff were great but that is the only positive.
Rip Off
BởiOhcousinit
tháng 6 30, 2025
Worst night stay EVER. Other than Diane, the desk clerk, everything was a catastrophe. First was the ridiculous run around to get a room to accommodate 3 grown men. They must have switch things 5 times. Then no one tells me the room is $219, not the usual $130-$140. Then we get a room with two televisions that neither of work. We also get a private pond on the floor in the bedroom from the A/C unit. The clerk, Diane, came right up to check things out. Great lady. Got one TV working, but it later stopped working. This place is a rip off. The management are idiots. Tried fro three days to get the place on the phone. NEVER AGAIN!
Kỳ nghỉ tuyệt vời
BởiBig E
tháng 6 29, 2025
The hotel was quiet, clean with a new fresh look. The staff helped with dinner choices as well as establishments that delivered food. The breakfast had plenty of options. Eggs, cereal, good coffee and cold drinks.
All staff members were very friendly and very helpful
Convenient
ByNika
tháng 6 29, 2025
Location was convenient for where I was going. However, the bathroom was mediocre clean. The beds were comfy and the hostess that checked me in was great. While getting ready to leave the next morning ,the housekeeper entered my room before the checkout time. I was getting dressed and was unable to answer the door and they walked right in.
Kỳ nghỉ thoải mái
BySteve Farris
tháng 6 29, 2025
The bed is very comfortable, little bit of hallway noise but I know that can't be helped. The breakfast has a lot of good options. Thank you so much!
Nice staff, better food
BySusy4
tháng 6 24, 2025
Excellent experience nice people. All in this property is excellent. I will recommend to my friends and family
Racing
ByGranitico
tháng 6 24, 2025
Holiday inn express La Plata is the best Holiday ever. Pool fitness breakfast room excellent
Dịch vụ khách hàng tuyệt vời
BởiNana
tháng 6 24, 2025
I have stayed at this location before and have always found the staff very friendly and accommodating. When I arrived for my latest visit, my room had not been cleaned. The staff member at the front desk was apologetic and gave me another room. The second room smelled like smoke, and once again the staff member was very apologetic and quickly put me in another room. This room was just right! I know sometimes these things happen, but the fact that she didn't make any excuses and was genuinely apologetic made all the difference in the world.