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InterContinental Bora Bora Resort Thalasso Spa

InterContinental Bora Bora Resort Thalasso Spaのお客様のホテルレビュー
お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
94%
のお客様がこのホテルをおすすめしています。

総合評価

4.7

XXに基づく 1786 お客様レビュー
94%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1786お客様レビュー

  • 5 スター
    1468
  • 4 スター
    212
  • 3 スター
    66
  • 2 スター
    32
  • 1 スター
    8

Trip of a lifetime

By

5月 09, 2022

Spectacular property with exceptional customer service. I felt like royalty. Excellent food & drinks. I would recommend this hotel and would love to return soon!!

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Unforgettable Honeymoon

By

5月 09, 2022

Everything about the InterContinental Bora Bora & Thalasso Spa was incredible. From the accommodations and amenities to the staff and experience - everything was top notch. We would recommend this hotel to anyone looking for the perfect honeymoon or romantic getaway. Special thanks to Eduordo, Axelle and team to making our stay perfect!

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still a gem in the IHG collection

By

5月 03, 2022

If you must go to Bora Bora, then the Intercontinental Thalasso resort and spa is a fine place to stay during your visit to this beautiful location. The property location and lagoon is special and unique in abundance of blue clear waters and perfect view of Otemanu. You could not ask for a better resort location with quality accommodations to match.

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Paradise

By

4月 28, 2022

Loved how extremely friendly & helpful all the staff was. Amazing food. Best view out of all the resorts in the area. Beds are super comfortable. 10 min boat ride to airport. Awesome breakfast buffet, definitely do the breakfast & dinner plan - so worth it. Literally paradise

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Almost Amazing

By

4月 26, 2022

The resort was beautiful and the staff was friendly accommodating and courteous when they were available. Large group came in on our fourth morning and the hotel shut down all but one restaurant every night with no warning. Amenities such as fire dancing show and golf cart transport was only available to the party guests at a certain point. If the hotel (not the staff) remembered that we were ALL paying for a luxury experience the stay could’ve been perfect, but we were left on the outside looking in. Room and location were great, our first three days were top notch, just hope you’re not there when the hotel is accommodating a large group party.

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MUST READ before visiting this hotel, you have been warned

By

1月 23, 2022

platinumelite

MUST READ before visiting this hotel, you have been warned:

Disclosure: We have been going to Thalasso for 20 years and loved it there, but after our latest stay I will never go again.

1) They will double charge you on meals and transport, triple check your Invoice before checking out
2) They will charge your credit card months later with hundreds or thousands of dollars for "missing" charges they magically discovered because their billing team is incompetent. I guess they refunded all those guests they overcharged as well...NOT!
3) If you do not have $400-600 per day per couple just for food with 1 drink, don't go!! (cocktail US$28, breakfast $60 pp, dinner buffet $90-100 pp excluding drinks, burger $30)
4) Do not expect to get any IHG Points for your stay or hard earned dollars spent. They report your stay as "Non-Qualifying Stay: Discounted Rate" to IHG so you will get ZERO points. It will take months for you fighting with IHG and the hotel before you "might" get some points. Everyone we met there had the same issue after checkout.
5) Hotel is getting dated. The other 5 star hotels in Bora Bora are a lot nicer.

I must admit that the staff were superb! Very friendly and helpful. I feel sorry for them since they are losing valuable income on tips because of people not going due to the unethical practices of management, negative reviews and word of mouth.

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MUST READ before visiting this hotel, you have been warned

By

1月 23, 2022

MUST READ before visiting this hotel, you have been warned:

Disclosure: We have been going to Thalasso for 20 years and loved it there, but after our latest stay I will never go again.

1) They will double charge you on meals and transport, triple check your Invoice before checking out
2) They will charge your credit card months later with hundreds or thousands of dollars for "missing" charges they magically discovered because their billing team is incompetent. I guess they refunded all those guests they overcharged as well...NOT!
3) If you do not have $400-600 per day per couple just for food with 1 drink, don't go!! (cocktail US$28, breakfast $60 pp, dinner buffet $90-100 pp excluding drinks, burger $30)
4) Do not expect to get any IHG Points for your stay or hard earned dollars spent. They report your stay as "Non-Qualifying Stay: Discounted Rate" to IHG so you will get ZERO points. It will take months for you fighting with IHG and the hotel before you "might" get some points. Everyone we met there had the same issue after checkout.
5) Hotel is getting dated. The other 5 star hotels in Bora Bora are a lot nicer.

I must admit that the staff were superb! Very friendly and helpful. I feel sorry for them since they are losing valuable income on tips because of people not going due to the unethical practices of management, negative reviews and word of mouth.

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Top of the bucket list checked with a perfect stay in paradise

By

1月 06, 2022

This resort had been on top of my bucket list for a while now and this dream trip finally happened over the holidays. In sum, it was everything we imagined and more. I had a rather complicated booking, stitching together an Ambassador Weekend Night certificate stay, a five-day stretch on a special rate, and three extra days on points. The hotel staff was very accommodating and they let us remain in the upgraded villa for the entire stay. The Sapphire level villas have Mt. Otemanu view, albeit not unobstructed, which we actually liked as these overwater bungalows give the soul to the place. The villa was actually more spacious that we had thought, in a pristine condition with ample amenities. The property is simply beautiful and the view breathtaking. What made our stay outstanding was the individual attention from staff – everybody seemed to know us by name and our every need was attended to. The employees are fully engaged; they seemed to enjoy their jobs truly. They were also wonderful to children – the setup makes the resort suitable for both couples who seek privacy and families with children. We also appreciated the various events like Santa’s arrival to the resort and the NYE celebrations, making the winter holidays unique in this tropical paradise. It must be said that it is an expensive resort, especially factoring in food and the mandatory New Year's Eve buffet, but this was a special trip and we were prepared to spend above our comfort zone. This is the best IC hotel I have ever stayed at. If I were pressed to suggest improvements, I could only come up with small ones like automatically providing cream or milk daily for the Nespresso coffee in the room (although we had to ask every day it was promptly provided), or the ability to stream video to the TV – not that one wants to spend too much time watching TV – but it would have been good for our child in the evenings. You will not be disappointed at this resort and I am sure we will return. Really appreciated everything from the staff we interacted with the most – they were wonderful. Thank you for making our stay truly memorable.

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Heavenly escape to paradise

By

12月 19, 2021

The hotel was beautiful. The spa is one of the best experiential spas I've ever visited. It's worth spending at least 4 hours there. The massages are done over a glass floor where you can watch the fish swimming while your tension melts away.

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Great place to stay

By

12月 19, 2021

Beautiful resort with friendly staff and outstanding service

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THE best

By

12月 18, 2021

The people make this resort ultimate luxury. Every need is addressed with a genuine smile. Thank you for welcoming us to your home.

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Service 5 étoiles

By

12月 12, 2021

De l'arrivée au départ, le personnel est hyper attentionné et à l'écoute.

J'ai adoré séjourner dans l'hôtel et y reviendrais avec grand plaisir.

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