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InterContinental Los Angeles Downtown

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Hotel Reviews for InterContinental Los Angeles Downtown
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 755 reviews
86%
Recommend This Property

Ratings Breakdown

755reviews

  • 5 Stars
    480
  • 4 Stars
    148
  • 3 Stars
    56
  • 2 Stars
    40
  • 1 Stars
    31

Average Experience

By

24 May 2019

This stay was by far the worst experience at an Intercontinental Hotel. The house keeping was by far the worst at any of the Intercontinental hotels I have stayed.

The room was not cleaned properly, dirty glasses and plates were not removed, towels not put in place, shower stall door left open.

The waiting period once you press the instant service button was too long.

Bill was not accurate, was charged extra, which I had to get removed.

All in all not a pleasant stay, do not expect such service from an Intercontinental.

They did not even recognize me as an ambassador/spire member.

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