 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property
Overall Experience 4.7
94%
Recommend This Property
|
很好的一次入住
Bysimon
29 June 2017
带着8个月的宝宝入住, 前台靓女给我们一个景观很好的房间,对着泳池... 很是惊喜: 1, 正面对着楼下的泳池, 2, 房间很大, 浴缸是我在国内酒店见过最大的 (总统套房的除外); 正是雨天， 刚好把宝宝放在那玩水！ 比较赞。
酒店硬件方面总体8.5分吧，酒店是有一定岁月了， 但维护得很不错， 有两个地方希望酒店能改善的：1. 吹风机，功率太小了， 非常简易型的， 女性长头发的要吹半天都难干 2; 我入住的空调遥控板 按键不太灵，我得找了工作人员来帮忙调的。
员工服务态度总得来说还不错： 1. 前台很赞，哈，免费升级了嘛~~ 2. 客房服务员工也很好，反应很快的，3。 我要弹一下 吧台的小妹妹， 不要一个劲盲目服从规章， 告诉我太太说 不可以吃外来食物！ 当时宝宝只是在吃辅食， 试问你们那有提供8个月宝宝的辅食吗? 当时我不在现场， 不然我得投诉。 后来想想，可能你们还是少见这种情况， 但同时希望你们改善下这方面的应对。
June 2017 Stay
ByDavid
27 June 2017
Third time at this hotel. Each and every time has been a comfortable, clean and enjoyable stay. Slept great. Not far from work. Destination instructions for Taxi drives accurate (always important!!!).
床铺舒适，服务一流。
Bylinear
27 June 2017
床铺舒适，服务一流。位置也很合适。通风略有不好。酒店太大，找了半天才找到房间。在潮热的深圳有这个体验还是很惬意的事情。
Good all round premise
ByBosco
27 June 2017
Exceptional fitness facility and pool, clean, tidy and spacious hotel
Always felt like home
ByJonathan T
26 June 2017
Guest relationship staffs always remember my preference and trying to make me felt just like home, it's great hotel and highly recommend friends and family here no matter business or pleasure.
Nice place to stay in Shenzhen
BySB625
26 June 2017
This hotel is very clean and in a nice location in Shenzhen. Within walking distance of the Splendid China park, Window of the World Park and a very large shopping mall across the street and down the road a bit. The staff was very friendly and helpful. The room was well appointed with a couch, desk, a couple of chairs and nice bed. The HVAC system worked well and was very quiet which allowed for a good nights sleep. Overall had a great stay here.
响应速度快，服务素质高
Bystanleyjiang
23 June 2017
素质高的服务人员，干洗服务速度快质量佳，整体房间开阔床舒适度高，唯一美中不足有两点：空调噪音略大，地毯厚度略厚，拖行李箱走动长走廊略辛苦。整体来说是服务上乘的洲际酒店。
服务人员态度很好
Byinsallfliegen
23 June 2017
服务人员态度很好，热情，有效率，尽可能方便客户。这次入住很好，不过如果IHG的白金卡会员能有更好的待遇就更好。得
希望酒店能改进电话信号问题
Byalex
23 June 2017
希望酒店能改进电话信号问题，其他都挺好。房间清洁度可接受，前台和礼宾部服务一流，就是电话信号让人头疼
床铺舒适，服务一流
Bywendy
22 June 2017
每次入住IHG的酒店，最满意的就是其床铺，非常舒适。
中餐厅的品质很一般，西餐还不错。
最推荐室外泳池，享受。
Nice stay
ByKaren
21 June 2017
Great staff. Good location. Beautiful views, spa and pool area. Breakfast is excellent.
Excellent facilities and great service
ByFish
20 June 2017
Always loved this place, this was our second year here to celebrate my friends daughter birthday.
Had a terrible experience with the reservation staffs, but end up some other staffs made it up for us and put much effort in making our stay a fabulous one.