Crowne Plaza St. Louis - Downtown

Hotel Front Desk: 1-314-6218200

Hotel Fax: 1-314-6218073

Hotel Email: Julie.Baker@cpstldt.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
St. Louis Lambert International Airport (STL)

- Distance from hotel: 15 MI/ 24.14 KM South East l

- Take I-70 East towards St. Louis. Continue on I-44 West. Exit at Broadway. Go to Chestnut and turn left then turn left on Pine Street. Go one block and the hotel is on corner of Pine and 4th Streets on the right hand side.

Train
Amtrak St. Louis Station

-Distance from hotel: 1 MI/ 1.61 KM West

- West on Market Street to 4th Street. Go Left on 4th Street and proceed 3 blocks north to hotel.

Underground

MetroLink - 8th and Pine Station

- Distance from hotel: 0.4 MI/ 0.64 KM East

- Turn Right out of our parking garge and the the first left is Washington Ave, go 4 blocks down Washington to 8th Street, turn left on 8th and then station will be on the corner of 8th and Pine.

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 10.00 USD

- Valet Parking Available

- Valet Parking Fee: 20.00 USD

- Multi-level covered public parking garage is available adjacent to the hotel, fees charged daily through hotel for hotel guests allowing unlimited entries and exits except for special events. Valet parking services provided by the hotel at a daily fee.

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.3

based on 902 reviews
60%
Recommend This Property
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Ratings Breakdown

902reviews

  • 5 Stars
    266
  • 4 Stars
    197
  • 3 Stars
    154
  • 2 Stars
    142
  • 1 Stars
    143

comfortable bed

By

28. Mai 2015

I reserved 3 rooms and when we checked in at 5 p.m. none of the rooms were ready. The rooms have not been upgraded , torn curtains on the windows, etc. The one and only good thing about the hotel is location.

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broken air conditioner, NO toilet paper, slow valet service

By

28. Mai 2015

club

I stayed in a king/queen two bedroom, two bathroom suite on Saturday May 23, 2015. When I first got to the room, I went to turn on the air conditioners in the living room and both bedrooms because it was so hot. Neither air conditioner worked in either bedroom! The room also had two bathrooms, and there was no toilet paper stocked in either! When we come to St. Louis, we always get this suite.

I also parked valet, which I do everytime. I left something in my car and went down to the valet desk to get it and stood there for FIFTEEN minutes before someone came to help me. Leaving Sunday morning was just as bad.. I had all of my luggage and was standing there for another ten minutes before being helped.. And then I stood around another ten waiting for my car.. They only had two valet drivers staffed on a Sunday morning.. Doesn't seem right.

Oh, and they no longer have a shuttle service.

It seems as if lately, the Crowne plaza downtown is becoming more and more run down.. I was not pleased at all with my stay here this
time. We are traveling back to St. Louis the weekend of June 12 and were looking for different accomodations ..

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Overall good experience except Staff and Service

By

28. Mai 2015

club

Staff didn't let me know while checking in that I need to get a sticker from them on parking tag before I take out my car from public garage there next door. Because of that I ended up paying $5 unnecessarily. When I complained with all explanation to front desk staff, they didn't refund that $5. This became additional charges on top of what I had already paid $10 for parking as part of total bill.

Otherwise, room was great, value for money and in convenient place in downtown.

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Great location; nice staff, but the rooms could use a little updating

By

28. Mai 2015

club

Really enjoyed our stay in the downtown St. Louis location, great staff and close to everything. The rooms were a little outdated; but a good value for the money.

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