Crowne Plaza St. Louis - Downtown

Hotel Front Desk: 1-314-6218200

Hotel Fax: 1-314-6218073

Hotel Email: Julie.Baker@cpstldt.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
St. Louis Lambert International Airport (STL)

- Distance from hotel: 15 MI/ 24.14 KM South East l

- Take I-70 East towards St. Louis. Continue on I-44 West. Exit at Broadway. Go to Chestnut and turn left then turn left on Pine Street. Go one block and the hotel is on corner of Pine and 4th Streets on the right hand side.

Train
Amtrak St. Louis Station

-Distance from hotel: 1 MI/ 1.61 KM West

- West on Market Street to 4th Street. Go Left on 4th Street and proceed 3 blocks north to hotel.

Underground

MetroLink - 8th and Pine Station

- Distance from hotel: 0.4 MI/ 0.64 KM East

- Turn Right out of our parking garge and the the first left is Washington Ave, go 4 blocks down Washington to 8th Street, turn left on 8th and then station will be on the corner of 8th and Pine.

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- Car Parking Available

- Self-Parking Fee: 10.00 USD

- Valet Parking Available

- Valet Parking Fee: 20.00 USD

- Multi-level covered public parking garage is available adjacent to the hotel, fees charged daily through hotel for hotel guests allowing unlimited entries and exits except for special events. Valet parking services provided by the hotel at a daily fee.

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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.3

based on 756 reviews
62%
Recommend This Property
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Ratings Breakdown

756reviews

  • 5 Stars
    226
  • 4 Stars
    162
  • 3 Stars
    135
  • 2 Stars
    113
  • 1 Stars
    120

Staff needs training!

By

2014 十二月 24

Great location and high expectations for our visit. Service was extremely poor.
Ran out of toilet paper, called two times to request and after an hour the person on the other end of the call said to just use a towel if needed.
Had to request towels on the second day and after two calls was told no one could bring them to room but we could come to front desk and pick them up. Upon arrival at desk, clerk and pizza delivery guy were playing a video game on cell phone and acted annoyed at being disturbed.
Completed survey after the stay listing issues and was told that IHG would not be addressing anything as it would be followed up by hotel management.
They never followed up!
Would never stay at this poorly managed property again!

Posted byHotelStaff
2014 十二月 26
My sincerest apologies that you did not enjoy your stay. I did not receive a survey but I would welcome an opportunity to speak with you. Please call the hotel and ask to speak to the Hotel Manager. Again, my apologies and I look forward to speaking with you soon.
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Good to stay

By

2014 十二月 24

club

The front desk staff was friendly and helpful. The location of the hotel was great. Easy to get to and places to shop and eat. The room was huge but the bathroom was very small. The view of the arch was fantastic. The heat could not be regulated very well and was too hot for my comfort.

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Great for work or play

By

2014 十二月 23

club

The staff was the best. They were friendly, helpful and fun. The room was huge but the bathroom area needed to be expanded. It was a little cramped. The heating system could not be controlled very well. My room had a balcony with a view of the Arch. the fitness area was very well laid out and maintained. The location was great for walking distance to many shops and restaurants.

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Great location and service

By

2014 十二月 22

My stay was very comfortable. The room was immaculate and reasonably priced in a convienent downtown location.

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