Crowne Plaza St. Louis - Downtown

Hotel Front Desk: 1-314-6218200

Hotel Fax: 1-314-6218073

Hotel Email: Julie.Baker@cpstldt.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
St. Louis Lambert International Airport (STL)

- Distance from hotel: 15 MI/ 24.14 KM South East l

- Take I-70 East towards St. Louis. Continue on I-44 West. Exit at Broadway. Go to Chestnut and turn left then turn left on Pine Street. Go one block and the hotel is on corner of Pine and 4th Streets on the right hand side.

Train
Amtrak St. Louis Station

-Distance from hotel: 1 MI/ 1.61 KM West

- West on Market Street to 4th Street. Go Left on 4th Street and proceed 3 blocks north to hotel.

Underground

MetroLink - 8th and Pine Station

- Distance from hotel: 0.4 MI/ 0.64 KM East

- Turn Right out of our parking garge and the the first left is Washington Ave, go 4 blocks down Washington to 8th Street, turn left on 8th and then station will be on the corner of 8th and Pine.

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 10.00 USD

- Valet Parking Available

- Valet Parking Fee: 20.00 USD

- Multi-level covered public parking garage is available adjacent to the hotel, fees charged daily through hotel for hotel guests allowing unlimited entries and exits except for special events. Valet parking services provided by the hotel at a daily fee.

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.3

based on 737 reviews
62%
Recommend This Property
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Ratings Breakdown

737reviews

  • 5 Stars
    216
  • 4 Stars
    160
  • 3 Stars
    134
  • 2 Stars
    111
  • 1 Stars
    116

Worst experiences ever with IHG Hotel

By

24 November 2014

club

I would not recommend this hotel to anyone ever. Nor will I ever stay at this hotel again!!! The room temperture was extremely hot!!! After complaining several times, instead of moving me to a different room, the sent me a fan. Wow! The wireless internet in the room NEVER worked my entire stay. The toliet did not flush, and the staff never came in my room to clean, nor did they bring me clean towels. The parking fee is ridiculous, and the restaurant is extremely expensive.

Posted byHotelStaff
26 November 2014
Thank you for taking the time to post on our website. It is disappointing to know that you did not enjoy your recent stay with us. Our team members work hard to ensure that our guests are comfortable and we apologize that did not happen. We were surprised about the comments regarding our parking charges. We recently conducted a survey of the surrounding garages and we found our charges to be much less than those other garages. We hope that you will reconsider and give us a second chance should your travels bring you back to our city.
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Amazing Views

By

24 November 2014

platinumelite

Would recommend to anyone. Great locations with amazing view. Staff was very helpful

Posted byHotelStaff
26 November 2014
Thank you for the great feedback. We are glad you enjoyed our hotel and the view too.
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overall for comparible hotels

By

21 November 2014

club

wasn,t cheap the room had wallpaper coming off wall no toilet paper when checking in they had one poor guy being valet and bell man he actually did a good job deserves a raise when we went to check ouy called for bell man and valet after 25 minutes my boyfriend had to go downstairs and actually get someone physically yes there was a game but,when we got downstairs there was another person standing against wall which made me wonder why i waited for 25 to 30 min

Posted byHotelStaff
24 November 2014
My apologies for the lack of service provided by our Valet staff. Our team works hard to provide the best guest service levels and it's disappointing that we failed. I hope that you will give us a second chance sometime in the future.
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Poor Internet

By

20 November 2014

club

I was in St. Louis for a conference and had a great amount of work to do. Unfortunately, the internet service was terrible, meaning that I wasn't able to do it from what would have otherwise been a fantastic hotel room.

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