The Crown Plaza Santiago is outstanding.
The building meets all expectations.
The staff exceeds all expectations.
We were especially impressed with Antonio , the manager on duty,
He made every
Three other employees that were exceptional were
Victor at the front desk ; Victor in reservations ( incredibility polite);
And Hector in the Executive Lounge on the 22nd floor.
The manager knows how to find a staff that has the spirit of
hospitality . We will return. [Less]