Rated 3.9 out of 5 by 106
Rated 3.0 out of 5.0 by Zoe17 Average
When I arrived my room was the furthest from the reception and I had several bags. When I got to the room my keycard wouldn't work so I had to go all the way back again. I then got in the room and started to run a bath. The bath / shower gel was empty so had to ring and get some sent up. I was offered a complimentary glass of wine but it tasted like vinegar and had clearly been open for some time. Otherwise clean and make doable.
09 October 2013
Rated 4.0 out of 5.0 by JE91 Leeds Bradford Holiday Inn
I chose this hotel, and having read some of the reviews, my expectations were not great. However, the greeting from the receptionist, the quality of the room, the service at the bar and restaurant was excellent. My only slight issue was that when I came to breakfast, fried eggs appeared to have finished, and the scrambled eggs had ' cooked again' under the lights! At the time the staff were doing other things, so I couldn't ask.
I cannot comment about the noise others have mentioned, but my experience from check in to check out was excellent.
07 October 2013
Rated 4.0 out of 5.0 by Belly40 A welcoming staff
Stayed on business with a few others. The staff were all very welcoming when checking in, and through out our stay.The rooms were clean and tidy,as you would expect. We had breafast which was fine, but didn't eat in the evening. The staff were all very friendly and helpful throughout our staff, and will differently book again when in the area.
05 October 2013
Rated 5.0 out of 5.0 by Tezzer2 Wedding
We found everything, from our initial enquiry to the big day was handled professionally and helpfully. The decoration of the event room was excellent, the food was excellent and the service faultless. We believe we had excellent value for money, extras were provided at reasonable cost and even the bar prices acceptable, not the rip off one has come to expect from wedding event providers. The deal overnight stay for wedding guests was exception.
Thank you too all staff especially Mary for helping to make the day so special.
23 September 2013
Rated 1.0 out of 5.0 by Tygr Beds very uncomfortable & Room shabby
Was very disappointed w/ this Holiday Inn. Loud at night due to Wedding receptions both friday and saturday nights. Overall not a good stay.
28 August 2013
Rated 3.0 out of 5.0 by Ang03 Weekend Away
After reviewing various hotels in the Leeds area opted for this one. Had a family room which had 2 double beds, wouldnt recommend this to other people travelling with teenagers as four people fighting over a bathroom isnt enjoyable. No air conditioning which despite the windows open made the room quite stuffy. One bed was firm the other soft perhaps thats to give you choice. Breakfast was average. To be more specific bacon undercooked, scrambled egg tasteless and lumpy when I was expecting creamy. The breakfast for me is an important part of the stay along with a comfortable bed. It was a busy hotel with weddings on both nights of our stay but that didnt cause us any problems. Lounge area wasnt the most inviting area, with a tv in the corner, 2 sofas and some chairs and tables in a room smaller than my own lounge at home. Overall average hotel , friendly staff but I wouldnt choose this particular one again.
23 August 2013
Rated 3.0 out of 5.0 by ISS59 A different break
This was our first time at this particular hotel. The staff were very friendly and helpful throughout. The overall impression was very clean, but the paintwork, especially outside was in need of redoing. Inside the impression was the need for a refurbishment, the paintwork, furnishings and especially the carpets needed replacing or repairing in the communal areas. The bedroom was poorly lit and needed an additional lamp lamp to rectify the problem. Finally, the organisational layout of the dining room needs to be adressed, the entrance from the kitchen is an accident waiting to happen. We did, however, enjoy the stay and managed to have a relaxing time. It was farcical to be given a single two finger Kit Kat and a single small bottle of water as a Rewards member extra!
22 August 2013
Rated 5.0 out of 5.0 by Gucci57 Great stay
I really enjoyed my stay and the room was clean and comfortable. My only issue was that I didn't know how to work the shower, everyone else in my party didn't have a problem so it was probably me! however it would have been helpful to me if there had been a little note or sticker on the wall with instructions as I have never come across one like that. The staff were really helpful and friendly, I would definitely stay again.
17 August 2013
Rated 3.0 out of 5.0 by Geordie9 Hotel very "tired" inside
There were very few staff and if they were serving in the restaurant you had no chance of getting served at the bar and vice versa.
To be fair when you got someone they were very attentive ... until they had to disappear again.
The decor of the hotel was very dated but it was clean
16 August 2013
Rated 5.0 out of 5.0 by Sangs Lovely location
Very friendly staff , good breakfast and comfy beds. We will definitely go back. The staff recommended us to visit the farm nearby for a lovely ice cream experience, absolutely loved the ice cream!
16 August 2013
Rated 3.0 out of 5.0 by Richard152 Good exterior but tired interior
The location and external appearance is good but inside, the decor is tired with ill fitting carpets in the dining and public areas and skirting boards in (our) bathroom. Chairs in the dining area were very old and urgently need replacing or re-upholstering.
Breakfast times are early for leisure travellers and as such, breakfast food had been on view no doubt for some time by the time we got to breakfast. As we were on holiday, an 8am breakfast to eat the , possibly, better food would have been too early.
Nevertheless, our request for boiled eggs was willingly met although for some reason this resulted in the kitchen producing poached eggs!!
We are led to believe the interior is to re-furbished soon and we will be back to sample this in due course.
14 August 2013
Rated 4.0 out of 5.0 by Tony8176 great hotel fantastic staff and service
brilliant stay, clean and comfortable room, staff very attentive
wedding breakfast and evening buffet very good , would stay again.
01 August 2013
Rated 4.0 out of 5.0 by techienerdo Pleasant one night stay, shame it was a heatwave as no aircon!
Nothing to complain about really, given an executive suite which amounted to two large rooms, each with their own telly, a bathroom and a walk in closet! Dated decor but perfectly functional and clean.
My stay was in July 2013, when the UK experienced a long overdue mini-heatwave. The rooms in this hotel are not air conditioned - usually this is not a problem as it never normally gets that hot, but this time I suffered. Windows also don't open more than a couple of inches so creating airflow was almost impossible. Called down for a fan but told they were all given out (but more were on order).
On the up side there were 2 complimentary bottles of water in the mini-fridge and a Kitkat!
I can't comment on the bar or restaurant as I wandered back into the village to The Greyhound Pub and had a very reasonable and tasty meal there.
I had a good night's sleep, despite the warmth, and check-out was painless when I left early the next morning.
One point of note, the property location on Google Maps is currently wrong - the hotel is not opposite The Greyhound pub. With the pub on your right head up the road about a mile, and it is set back from the road on the left.
And one final point...this hotel is not in Leeds or Bradford so the name is a little misleading!
15 July 2013
Rated 5.0 out of 5.0 by PappaWesty What an amazing stay!
When we arrived, the staff were very helpful and the flowers we asked for were amazing! (mrs Westy was very pleased!)
the room was very spacious (we has the executive suite) and was comfortable with plenty of room to spread out and relax. The Village of Tong is stunning and definitely somewhere we will visit again.
Pros - Fantastic customer service, great location and price. the only thing i would ask is that customers are informed when a wedding or function is on at the same time. it didn't bother us and we weren't disturbed, but it would have been nice to know. We loved our visit and will return soon, Thank you for a fantastic stay
08 July 2013
Rated 4.0 out of 5.0 by Hillmanminx 4th stay in 10 months!
After 4 long journeys and anticipating 4 very busy weekends the friendly and helpful staff of this hotel are a godsend, and one of the reasons why we stay nowhere else. Family rooms are large with kids often having their own TV in their part of the room and away from mum and dad! Bathrooms are functional with a range of toiletries, but had we used it, one bathrobe between 3 this time would have been a bit of a squeeze even for us!
The only `gripe' is that there are never enough cups for the number of people booked into the room but once requested apologies are profuse and more of everything given generously.
We have stayed here through all sorts of weather but the rooms are warm, not hot, nor cold, the beds roomy and comfortable. Breakfast - so long as you get up in good time - is excellent, but the hotel is too busy to allow latecomers to linger overlong and the choice of foods becomes limited.
Given the numbers of weddings and guests we have encountered the hotel could do with an internal refurbishment, particularly in the bathrooms, and some pertinent remarks to local councillors about allowing more signs from the motorway and surrounding area to the hotel wouldn't go amiss, but now we know the way, we'll be back!
28 June 2013
Rated 4.0 out of 5.0 by Musar81 Lovely setting great staff
The staff were exceptional. The reception and breakfast room staff were helpful, cheerful and were happy to go out of their way to make our stay good. A special word for Elaine who had helped arrange and re-arrange our 4 night stay, she was brilliant.
A couple of observations observations. A lot of the hotel interior is rather tired and an upgrade is really needed. This especially applies to the dining room and the seating area adjoining the bar.
Having said that we had a really good stay, the building is attractive, the staff excellent and the hotel is well placed for exploring the surrounding area.
22 June 2013
Rated 5.0 out of 5.0 by IanBl Holiday Inn, Tong
Good location for |Leeds, Bradford, the airport and with good size rooms and decent facilities.
04 June 2013
Rated 4.0 out of 5.0 by Quintillio General review of stay
A nice hotel. But afraid my wife & I couldn't get passed 'nice'. Staff very helpful and friendly, especially reception. But for a 4 star hotel we expected more, something to distinguish it from 3 stars. There is no gym and sadly they have not even found a spare corner for a sauna.
The restaurant was 'nice' nothing special but clean, tidy and functional. Menu disappointing. Eating away from home does not mean eating lots but it should mean eating differently and the menu included all the usual suspects that every restaurant offers. We went for a steak which was spot on.
In conclusion you will not be disappointed but you will not be excited by staying at The Pastures.
23 May 2013
Rated 5.0 out of 5.0 by BobK A very peaceful & pleasant stay
Hi, I booked this on my points, so it was excellent value.
It was a very nice hotel, in the country but only a short journey from town; there was a very nice atmosphere, inside & out.
We were given an upgrade to an executive room that had a large en-suite bathroom, a separate 'lounge' & a walk in dressing room; very nice.
The staff were helpful, friendly & attentive.
I would certainly stay again.
22 May 2013
Rated 4.0 out of 5.0 by Sidneyr Great customer service
During my stay my car was broken into whilst in the hotel car park.
The support from your staff was excellent, they went well beyond an expected level of service, helping me clear my car out, secure it and liaise with the police.
An excellent service, thank you.
15 May 2013
Rated 1.0 out of 5.0 by GCorky Poor stay
Yet another poor Saturday nights stay in a Holiday Inn.
Hotel is fine but does not have the facilities to hold a wedding and cater for paying guests. Room was great and spacious. We had booked dinner bed and breakfast but diner was served in a make shift restaurant and the food was awfull. We coulden't even go for a drink in the bar as there was only one and it was full of noisey wedding guests.
Think it should be standard policy to inform you if they have a function on when booking.
To top it all we wern't even asked when checking out if we had had a nice stay!
27 April 2013
Rated 4.0 out of 5.0 by paula1969 lovely location
Set in a surprising rural location, lovely old building, not your typical Holiday Inn. Staff were very friendly. Room Service food lovely and very quick service. Only downside, rooms could do with a refurb, but perfectly clean and a huge bed. Would recommend.
22 April 2013
Rated 5.0 out of 5.0 Tip Top Hotel
We had a lovely overnight stay (friday). Comfortable rooms, lovely shower and great breakfast. The staff are very friendly & the Restaurant Manager (breakfast time) was so attentive topping up the hot choices, serving coffee & generally looking after things really made us want to return.
12 April 2013
Rated 4.0 out of 5.0 by trixi62 Comfortable stay.
Overall a pleasant hotel until we saw our room, it was dirty and dusty and went straight to reception to complain, the staff checked it straight away and was told surprisingly that she couldnt find any dust, thats maybe because we had wiped most of it of ourselves, we were upgraded to a different room which was much better, the conversation and explanation went like this.....we only get 2 hours to clean the rooms, and the problem is?, not the attitude expected , im a paying customer and expect some professionalism. All other staff were very helpful and pleasant , breakfast was wonderful with staff who couldn't do enough for you. As we were there for a wedding i would very much recommend here as a perfect venue for your special day, the food was beautiful and the evening buffet was great too, the staff worked very hard a pat on the back for them.
08 April 2013
Rated 4.0 out of 5.0 by Glen36 Comfortable Stay with friendly staff
Hotel is a little old fashoined, but that is its appeal, its got a strange layout as well with stairs a plenty (does have a lift though)
Really friendly staff that are always willing to help.
Room service was fantastic, portions where massive and I felt for the person who carried it to my room (with them stairs and the heavy tray)
Breakfast was fresh cooked to order, which is great as it was hot and my fried eggs where perfect :-)
And I slept like a log, in fact I almost over slept I was that comfy.
This is now one of my prefered locations for the area when on business.
I would recommend.
04 April 2013
Rated 4.0 out of 5.0 by Andymg Great Location and Fantastic Period Property
First impression of the hotel was good. Hotel is set is a idyllic location, with period features and ample parking space.
Staff at the reception greeted with a smile and after filling in the paperwork suggested playing a game of "roulette" (of the good kind) its basically a cardboard wheel on the wall, with discounts off food or free drinks etc. I was pleased that I got the free drink offer if dinning in the restaurant.
The room I was placed in was not massive imposing nor too small and quite warm and cosy. Fortunately, I was placed in a nice quite part of the hotel so had a good sleep - which is a great thing as I have a bad sleep and get disturbed quite easily. The bath was nice and functional but could do with bit of updating, small grubby spots could be seen on the bath and tiles but nothing really worrying.
The restaurant was nice but the menu I thought was quite limited. Also, it took a while for the food the arrive (20-25 mins circa) and for £13 main dish I thought food was OK but nothing great to write about. Waiting staff were presentable, pleasant and nice.
All in all a nice visit and I would recommend the place. On another note it seems like the free drink was not applied to my final bill :) . I realized it bit later when I cross checked the bill, so "Drinks ain't free" holds true!
27 March 2013
Rated 4.0 out of 5.0 by Gav123 Great hotel
It was my first time staying at this hotel. Room was cosy and clean. Staff were friendly and polite. Location was just suit us and easy for us to get onto motorway. Breakfast was nice. If the restaurant can extend its opening hours to 10.30am on Sunday morning would be wonderful.
22 March 2013
Rated 1.0 out of 5.0 by Deepee2 The Fire Alarm is very Efficient
Stayed here because I couldn't get a room at the Brighouse hotel were I usually stay. Entrance to the room did not impress, with threadbare carpet right outside the door. The room decor was dated and not particularly inviting.
As in all Holiday Inns, there is no form of heating in the bathroom, this is fine until you have a shower of a bath, and then it is impossible to use the bathroom mirror. For me, it gives me a problem shaving, for my wife, she can't see to do her make-up. Why??
The food was OK, and service was energetic and enthusiastic. Although the room decor went with the rest of the hotel, dated.
Reference the Fire Alarm, there was a fault with the system, however the alarm sounding 3 times during the night, beginning at 11.30pm and the last being at about 04.30am my nights sleep was non-existent. There was no mention of this when I checked out or any apology, not very good I'm afraid.
19 March 2013
Rated 4.0 out of 5.0 by AnnieO52 Excellent staff
Our son was having his wedding ceremony and reception at the Holiday Inn and we decided to stay overnight.
We booked 3 rooms. One for ourselves and 2 for our parents.
We requested ground floor rooms for the parents which was accomodated.
We were able to check in early before the wedding ceremony which was good.The rooms were very clean and spacious.
Approx 40 people from the wedding stayed overnight.
We were all able to sit together for breakfast which was thoughtful.
The food at the wedding and at breakfast was excellent.
The waiters and waitresses were very efficient and cheerful.
Reception staff were polite and helpful.
Well done to all the staff at the Holiday Inn for making it a good experience for us all.
15 March 2013
Rated 2.0 out of 5.0 by MorpethTraveller In need of a major refurb!
Poor state - carpets bare, bathroom straight out of 1975!
Breakfast very poor, watered down fresh orange, awful coffee, and dirty plate.
10 March 2013