Rated 3.9 out of 5 by 158
Rated 5.0 out of 5.0 by HWASR HWA
Hospital shuttle was outstanding. Drivers were skilled in all that traffic and were polite and helpful Good way to start the day.
27 November 2013
Rated 1.0 out of 5.0 by travelerklm Look Elsewhere
3. unresponsive staff
26 November 2013
Rated 5.0 out of 5.0 by MITmom Wonderful place to stay!
I can't say enough good things about the staff and the hotel. I was skeptical after reading a few reviews but had a great experience. My son goes to school in Boston and I needed a place to stay while he had ACL/LCL surgery at the New England Baptist hospital.
The hotel has a free shuttle to the area hospitals every hour and you can call the hotel when you need them to come and get you. It's located in a nice area with local shops and restaurants across from the T. When I needed help getting ice for my son one of the employees at the desk provided me with bags to put it in.
I can honestly say that EVERY employee I came into contact with from the front desk, the lounge, room service, shuttle drivers and housekeeping were exceptionally kind, friendly and helpful. I'm a pretty tough critic and rarely leave reviews unless I'm unhappy but this hotel deserved it! Thanks!
19 November 2013
Rated 4.0 out of 5.0 by Bluegrassed Dana Farber paitents
Every six months we come to Boston for my wife's Dana Farber Cancer Institute visit. Holiday Inn Brookline always takes very good care of us while there. The shuttle service back and forth to the medical center is excellent. The underground parking garage is very convenient. The beds are very comfortable. Brookline is an older hotel but they do a good job maintaining it. The staff are courteous and helpful.
18 November 2013
Rated 5.0 out of 5.0 by Redpup05 great location
The location of the Holiday Inn was just fantastic for us as we were in Boston to visit colleges. We picked up the T across the street and we were able to get where we were going with ease. The staff was very helpful with directions and always very friendly. Parking was easy also. The size of the room was perfect for our family! I would stay here again.
15 November 2013
Rated 4.0 out of 5.0 by Tru12 Brookline Holiday Inn
I enjoyed the room, I was in an Annex and that was a bit hard to get to with two suitcases, kitty litter and all the other stuff one needs with a cat, but the room was great, small living room and kitchen with french doors leading to the bedroom and a sliding glass door outside. Wish it was warmer.
The kitchen staff especially in the morning is English challenged, I asked for salsa to go with my morning Quesadilla and I got everything from Orange Juice to a menu to my bill. Sadly no Salsa.
11 November 2013
Rated 4.0 out of 5.0 by Llk48 great location
went in for the Red Sox parade and couldn't have been happier. if you're going to fenway! this is the place to stay.
05 November 2013
Rated 4.0 out of 5.0 by Supermom4kids Clean, comfortable room. Hotel- good location
It was a standard hotel room, but clean and comfortable. The interior hallways in the hotel were long and sometimes confusing. (just the design of the hotel). Overall, the hotel was neat and clean, also conveniently located.
04 November 2013