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Rated 3.8 out of 5 by 260 reviewers.
Rated 2.0 out of 5.0 by Disappointed I stayed at this hotel in conjunction with having open heart surgery at Brigham and Women's Hospital. I was very disappointed. I usually stay at Holiday Inns when possible and have always had a great experience. This location, however, is very out of date. Rooms were not very clean, vending machines didn't work, very worn-out facility. The quality of food via room service was not what I expected. And the one elevator was so slow that a lot of guests - including myself - used the stairs. 26 August 2014
Rated 4.0 out of 5.0 by Great service The staff gave great service from the moment I walked into the hotel until we checked out. It showed that they enjoyed their work, and loved helping people discover their city and general area. 26 August 2014
Rated 5.0 out of 5.0 by Clean and comfortable A good value in Boston. Nice neighborhood with lots of things within walking distance. 24 August 2014
Rated 1.0 out of 5.0 by Don't stay here!!! The only reason to stay here would be its location. Horrible service. Front desk people are rude and will lie right to your face. Sadie is an employee there that was guilty of this. Also room 210 is right on top of the kitchen and it vibrates from below - literally vibrates!!! They'll charge you incorrectly, never pick up the phone at the front desk - miserable. 21 August 2014
Rated 4.0 out of 5.0 by Comfortable rooms and good location The rooms were very comfortable. On site parking was convenient. The bar / restaurant area had good food and service was good. Beds were very comfortable. There is a Tstation right across street from hotel entrance. Good neighborhood. 20 August 2014
Rated 4.0 out of 5.0 by Recent Stay The overall experience was great, I was disappointed in the 'dining area' a group of us were going to have cocktails around 5:00pm and while I was standing at a table with my beverage - for us to sit down at, a waiter came and took two of the chairs. There were other tables vacant so I surprised he took the ones I was standing at. When I made a comment that a few of us were going to sit down, he suggested I sit at the bar unless I was having dinner! At 5pm the dining area was not exactly 'standing room only'. 20 August 2014
Rated 3.0 out of 5.0 by OK hotel, but expensive The breakfast was extremely expensive. No coupons for the breakfast were given out. Every other holiday inn i have stayed at either had free continental breakfast or gave out coupons for the breakfast bar. The room was ok, but for the price i expected a much nicer room. Bathroom was really cramped, no fridge in the room, toilet was very low, and the shower head was really low. 20 August 2014
Rated 5.0 out of 5.0 by mr. ed good hotel for money. good location, very good staff 20 August 2014
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