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Rated 3.9 out of 5 by 185 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed and great service. The hotel was very clean and well decorated. All areas were very comfortable and the staff were very friendly and courteous 18 November 2014
Rated 4.0 out of 5.0 by does what it says on the tin Comfortable room in a quiet location. The staff were all very friendly and helpful. Would like to see some real ale in the bar. 18 November 2014
Rated 5.0 out of 5.0 by Staff & service excellent Treated very well. Excellent room. Staff friendly and very helpful. Highly recommend this hotel. 14 November 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service My family and I stayed here for a couple of nights recently (return visit). Staff were very accomodating (we needed an additional bed in one of our rooms), and generally our stay went smoothly and without a hitch. 13 November 2014
Rated 3.0 out of 5.0 by The problem with Dinner, Bed and Breakfast rate We use this hotel once a year for a London visit and it serves our purpose well. However, our booking on a Dinner, Bed and Breakfast rate has caused problems for three years running. At checkout the cost of dinner is added to the bill which already includes this. This always causes the checkout staff a problem and advice is needed from senior staff before the problem is overcome. This year, on arrival, I was assured that the problem would not occur again. It did and this is a clear sign of poor staff training by management. 11 November 2014
Rated 5.0 out of 5.0 by elstee excelence last minute booking but made to feel as if a regular guest nothing too much trouble for staff and clean room and good breakfast 11 November 2014
Rated 5.0 out of 5.0 by Great location and great service Each time we have stayed at this hotel we have enjoyed it more. From the welcome by the reception staff to the restaurant and housekeeping staff they are all very friendly and so helpful that we are guaranteed a home from home experience whilst visiting family and friends. 06 November 2014
Rated 5.0 out of 5.0 by BRILLIANT HOTEL AND STAFF THOROUGHLY ENJOY STAYING AT THIS HOTEL EVERY TIME.......WE WERE TREATED TO AN UPGRADE TO A SUITE WHICH WAS AMAZING! BREAKFAST AS ALWAYS PLENTIFUL AND ENJOYABLE!!STAFF WERE VERY FRIENDLY. WELL DONE HOLIDAY INN ELSTREE!! 06 November 2014
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