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Rated 4.2 out of 5 by 251 reviewers.
Rated 5.0 out of 5.0 by Hospitality, A Home Away from Home One might not regard this as one of the finest or most luxurious Hotels in Melbourne , but it has a very special quality, Hospitality. a great Vibe with an excellent team and for the price range and four star plus Hotel, well its simply the best. This Hotel have staff that truley come across as if they enjoy their work from the housekeepers and the front office Management team that includes a Five Star Australian award winning service employee in Amanda, who does a Brilliant job, and I am sure should be fast tracked to managing a site and instilling that great IHG passion she has to her own team. I love every visit to this Hotel it is warm and welcoming its friendly and yet has an air of style and effecient grace. When you stay at this Hotel you get a real sense that all the staff are happy to be there, to assist and help you and really enjoy their jobs. The rooms are lovely, Possibly not every room is marvelous but if you really dont like a room go down and discuss it it with one of the Polite guys on the front desk and ask to change. The rooms have block out curtains so a good nights sleep is almost gauranteed, though if you are sensitive to mild noise and vibration then ensure you ask for a room away from the Tram side of the hotel. The airco is great and keeps the room ambient, and the room service is Fabulous. Delivering a vast range of treats and delights youll love them all. Breakfat can also be room service or in the restaurant downstairs which has a very good buffet. This year in June 2013 the Priority Rewards club gets a revamp, a new name and new benefits, with some better reward opportunities and will be called the IHG Rewards Club, so look out for those exciting changes. As an IHG Platinum Ambassador, I can recommend this Hotel Highly and the rewards program. 10 April 2013
Rated 3.0 out of 5.0 by Excellent The hotel staff was helpful, But the buffet was expensive and there isn't many choices compared to Crown Plaza. Overall, I thought the Holiday Inn was average 08 April 2013
Rated 5.0 out of 5.0 by Amazing Staff! This was our first stay since joining Priority Club Rewards and we were so impressed with the staff - nothing was a problem and we were even treated to a late check out of 2pm!! Cant say enough about the great friendly staff!! 06 April 2013
Rated 5.0 out of 5.0 by Lovely 2 days stay Me and my husband decided on Tuesday to go to Melbourne on Thursday for a couple of days to meet the city. I had no idea of locations or anything, as it was my first time there. It was a last time decision, so we decided to go for the Holiday Inn, that we have experienced before in another location. The rooms are not really luxury, but the beds are really comfortable and for the both of us was more than we could ask for. We were offered a lovely breakfast every morning, full of options and very good quality food. We never had enough time to enjoy the facilities at the hotel, because we were too busy going around the city, that I must say, was just there, around the hotel neighbourhood! We could go walking anywhere, and whenever it was too far to walk, the free shuttle tram had a stop just around the corner! We had a very good time in Melbourne, and choosing the Holiday Inn was a very pleasant choice. 04 April 2013
Rated 4.0 out of 5.0 by A great city centre hotel I choose hotels mostly using two criteria: 1. a location as it must be near public transport and 2. a quality/brand of hotel. So, I have been a couple of time at Holiday Inn On Flinders in Melbourne and I have been very satisfied after. It is very near Southern Cross Station (a bus from Airport), tram lines are very near and a city centre only a few blocks away. Rooms are nice and at least room 110 was very quiet. A swimming pool is nice to plunge in, but a whole pool area is very basic. 04 April 2013
Rated 4.0 out of 5.0 by Breakfast not included???? what's that all about??? I'm a Platinum Priority member, got a 3 night reservation and no-breakfast included??? only in this hotel. The rest was very decent. 02 April 2013
Rated 5.0 out of 5.0 by William Reid Stakes My wife and I stayed overnight to attend this event at Mooney Valley, the convenience of being able to catch a taxi at the door, combined with efficient and courteous booking and check in staff, whose excellent service and endeavour to obtain any information we needed, including allowing a late check out next day, to make it easier for us to wait to catch our country train at Southern Cross Station. The buffet breakfast at Sirocco resturant, provided a well presented and wide variety of meals to choose from. which together with courteous wait staff made it a very enjoyable experience. 28 March 2013
Rated 5.0 out of 5.0 by A Warm Welcome And A Memorable Stay Two months out from last weekend the flights and theatre tickets were booked and paid for and we were expecting that we would be able to redeem our Priority Privilege Club free night. A huge surprise back then to find some hotels were saying 'fully booked' and 'blackout period'. Unbeknown to us at that time we had chosen Grand Prix weekend to visit Melbourne! The Holiday Inn was able to offer us a suite for an exhorbitant amount of money, but one we took up. Fortunately we were not able to fault our stay. Our suite on the 7th floor was roomy, very comfortable, quiet and the floor to ceiling windows afforded lovely views along Spencer Street from both the living room and the bedroom. The complimentary bottles of water and little 'racing car' chocs were a nice touch. Check in at 8.00pm was quick and we felt very welcomed. We enjoyed a lovely dinner in Sirrocos Restaurant and the cheerful waiting staff couldn't have been more helpful. Breakfast both mornings of our stay was of a pleasing quality. We found the Holiday Inn to be centrally located and with taxis at the door most of the time and the trams a couple of minutes walk away it was very easy to get about the city. The Sky Bus transit centre and Spencer St station are an easy 10 minute walk along the street. Thank you Holiday Inn for a lovely weekend, we will be back. 23 March 2013
Rated 4.0 out of 5.0 by Convenience place to stay It near to the CBD and just almost opposite to Southern Cross Station, very convenient. The room is big and clean only the bathtub is little bit old, on the whole is good to stay. 21 March 2013
Rated 4.0 out of 5.0 by Relaxing and helpful staff A ver hot Melbourne greeted us for our visit and it was nice to return to our hotel after exploring in the heat. The rooms are lathe enough and comfortable with cool air conditioning, comfortable beds and able tv, Internet is easy to use and staff wre helpful. We visited with two infant children and housekeeping provided a cot at no extra cost. 15 March 2013
Rated 2.0 out of 5.0 by In need of update Our room was in need of repair and update. Very over priced. 11 March 2013
Rated 5.0 out of 5.0 by Comfortable bed and friendly service My husband and daughter came with me on this trip and we were all very happy with all aspects of the motel and its services. Definitely stay again even though it was more than I wanted to pay originally but didnt mind after the fact. 09 March 2013
Rated 5.0 out of 5.0 by 舒适 喜欢Holiday Inn绿色的logo,和房间一样给我舒适的感觉. 不过和国内的Holiday Inn比较, 酒店装饰比较简易, 可能在国外这只是中档hotel的原因. 07 March 2013
Rated 3.0 out of 5.0 by Not the same as Holiday in US There is nothing wrong with this hotel. I just got used to expecting certain things that I assumed came with the brand name. The major disappointment is the charge for the internet service. I just came from Europe where this was not an issue, but here in Australia it is. 06 March 2013
Rated 5.0 out of 5.0 by perfect place to stay We have spent many nights at this hotel, the only one to offer everything in one location. On the corner of Flinders lane and Spencer St, trams are passing all the time or it's not a long walk to the city. Spencer St station can be seen from our usual room, so too can the huge TV screen outside, to know the time just look out the window. We stay here for 3 days, 3 times a year and just love the personal touch ..of welcome back.... At the front desk you'll find the staff friendly but extra special are Bec and Paolo. This visit Bec was on holidays but she left us a letter, Paolo parked our car and like an excellent employee he hid our GPS in the car so it would not risk being stolen...he didn't mention it , it just happened. I rang for room service and got the food and bev manager Bobby, he went out and purchased a waiters opener for our wine and bought us ice and glasses. At dinner he was amazing, our guests were very impressed. Thank you to all who made our stay wonderful as usual 02 March 2013
Rated 5.0 out of 5.0 by Reliably good every time I can say with ease obtained through often use, A OK every time. Good value, Easy access from airport, easy walk into heart of city, always friendly team looking after me and rooms that are comfortable and well appointed. Well done Holiday Inn team! 02 March 2013
Rated 3.0 out of 5.0 by Comfortable Comfortable room, perfect if you are coming and going. A bit disappointed with the gym - it looked as though there had previously been more machines but very few when we were staying. 27 February 2013
Rated 5.0 out of 5.0 by Excellent services It was a wonderful stay in general. Totally we stayed two nights - but not consecutive. We stayed one night at first, then checked out for a two days great ocean road tour, and then checked back in for one night. I got the room upgraded for the first night!!!. We left our luggage at hotel and when we checked back in, our luggage are already in our room, and the extra bed room for child is well equipped. All the staff members are very kind and professional. 21 February 2013
Rated 5.0 out of 5.0 by Great for Business and Pleasure oerfect central location to the best of Melbourne I had the privilege of staying at the Holiday Inn Flinders during a recent business conference in Melbourne. The staff where friendly, helpful and knowledgeable. The location of the hotel is central to public transport, and all the best Melbourne has to offer including the Crowne Entertainment Complex, Batman Park. Short tram rides take you to the best shopping and dining. The room was clean comfortable and provided the best surroundings for a great nights rest. Upgrade to the Flinders Package to enjoy 2 great inclusions from their list. I chose buffet breakfast and an in room movie. There's also Wi-Fi and parking on that list. Room service was quick, and efficient and the meal was delivered hot and tasted great All in all, Holiday Inn Flinders is now my go to hotel in Melbourne :) 20 February 2013
Rated 3.0 out of 5.0 by Bring Cash Location is excellent and very close to lots of dining and the Southern Cross station. Safe location. When checking out you will be required to pay a "convenience fee" to use your credit card. Never, ever have I seen this type of fee at a Holiday Inn. Also, the internet is $22.50 per 24 hour stay with a limit on how much data you can use. If you're going to Skype your family at home or try and do any business which requires large files, you will end up paying more than expected. It is not unlimited usage. Even if you are a Priority Club Platinum member, there is no break on the internet fee. Nothing is complimentary at the hotel past the ice bucket. Rooms were worn. As expected, the beds were very nice. 19 February 2013
Rated 4.0 out of 5.0 by comfortable and this hotel is comfortable. but curious that the internet access is chargeable. i stayed in holiday inn in many place and never met this before. 18 February 2013
Rated 4.0 out of 5.0 by great location/comfortable bed very happy staying here, location was perfect for us bed was comfy and good size room, good service good breakfast, recommended 15 February 2013
Rated 3.0 out of 5.0 by Internet Limited Internet access with charging 22AUD a day is terrible. 11 February 2013
Rated 5.0 out of 5.0 by Excellent service I highly recommend Holiday Inn Melbourne on Flinders. All the staff were very helpful and provided exceptional customer service. They attended to our needs very quickly and were very nice. When we checked into our room, the cleanliness was of a high standard. The beds were very comfortable and we loved the pillow menu options. During our stay we received complimentary breakfast which was exquisite. There was a wide range of food to choose from and was very delicious. Overall, we had a pleasant experience at Holiday Inn Melbourne on Flinders and will definitely be staying there again next time we are in Melbourne. 03 February 2013
Rated 5.0 out of 5.0 by Super hotel We come down to the tennis every year, and although we've tried other hotels, the new Holiday Inn is our first choice. The rooms are clean and comfortable, the staff are super-friendly and helpful, and the restaurant has to be one of the best-kept secrets in Melbourne. Add to that the location, close to a tram stop and a mainline railway station, and we simply wouldn't even think of staying anywhere else. 28 January 2013
Rated 5.0 out of 5.0 by Comfortable bed and great service This was our first stay at the Holiday Inn and we had a very comfortable stay. The hotel is very well located in the Melbourne CBD and is great value. 28 January 2013
Rated 1.0 out of 5.0 by The hotel staff is very kind and great help during our stay The location is perfect for family vacation. Everything is in the walking distance. 24 January 2013
Rated 5.0 out of 5.0 by fantastic hotel we stayed 6 nights at the holiday inn melbourne, a Brilliant hotel, great location and the staff could not do enough for you, We were shocked at the standard of the hotel, as it was superior to any holiday inns I have stayed in the UK. Would recommend for business or pleasure and if I was to return to melbourne I would stay again. 22 January 2013
Rated 5.0 out of 5.0 by Great bed and an even better central location In Melbourne for a family wedding, booked two rooms and everything went as expected. Great value for money and the location couldn't be better We'll be back as there are some shows we would like to see in the city and the short walk along Southbank makes the experience even more enjoyable. 20 January 2013
Rated 4.0 out of 5.0 by Comforty bed, nice hot shower The Holiday Inn on Flinders we found was in a good location. Close to Crown Casino and not to far to walk to the shops. We ate at the restaurant and I was sick that night. The glasses were dirty and had to ask for clean ones. Watched the waitress go through 5 glasses before she found a clean one. Also, the waitress who serviced us was not friendly and we felt she didn't want to be there. The reception staff where very friendly. We were happy with our rooms. 17 January 2013
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