Rated 3.7 out of 5 by 46
Rated 5.0 out of 5.0 by p2wright Second Stay at this Hotel. Will be back
The only reason why the "Sleep Quality" wasn't five stars is that the weather was quite warm and humid when I was travelling, and one of my travelling companions had asked for the AC to be turned off for the night as she was feeling cold. I ended up waking up during the night due to being too hot.
14 July 2014
Rated 3.0 out of 5.0 by stanley1954 Toronto
Really a nice hotel just that some things don't work and you don't realize until morning. Coffee pot and then finding long black hair in the bathtub. Ok so coffee downstairs and rinse the tub.
Staff is really nice yet they still cannot understand to email me my final bill.
12 July 2014
Rated 2.0 out of 5.0 by hthaly Urlaub Kanada Toronto
Außen ganz nett, innen im Detal gruselig.
Empfang war nett, höflich, schnell und ordentlich.
Zimmer war nur auf den ersten Blick oberflächlich sauber, unter dem Bettrand, der Couch und den restlichen Möbel lag Müll der Vorbesucher, das Bad war aus den 60gern, der Whirlpool nur mit Ohrenschützern zu "geniessen".
Das Bett war in Ordnung und auf Grund unseres Schlafmangels haben wir auch gut geschlafen. Die schlechte Luft im Zimmer, die daraus rührt, das keine Fenster geöffnet werden können, ist ein weiterer Grund für die schlechte Bewertung.
09 July 2014
Rated 5.0 out of 5.0 by tmhsoldier best holiday inn ever been to
I am a platinum elite member for IHG and the fiancee and I stayed here on reward nights and we had the best service from a hotel manager I ever had in John. He really treated us well and upgraded us to the executive level and had a nice two bedroom suite. The room was overall nice, but it did have a few flaws like paint coming off the upper corner in the bedroom and the bathroom was a bit small, but otherwise great! John helped us plan a nice romantic dinner in Oakville by calling and making reservations and making sure we liked the room after not liking the whirlpool tub room because the tub was to small. He also gave us breakfast vouchers despite staying on reward points. Great place to stay if don't want to stay in Toronto. Would stay here again. If you stay here ask for John and tell him I sent you and he will take care of whatever you need.
08 July 2014
Rated 4.0 out of 5.0 by Rottenroger Restaurant Problem
While the overall condition of the hotel and the friendliness of the staff outstanding, I was saddened by the new policy of having to pay extra for breakfast (413.00). Other hotels are not doing this and it seems to me you could lose business by continuing this practice.
29 June 2014
Rated 5.0 out of 5.0 by John_ROC The Staff Remembered Me from Last Year
I've stayed at this hotel about 5 or 6 different times, the most recent about 9 months ago. It's comforting when the staff recognizes that you've been there before. I really enjoy the full breakfast. It's buffet style but quite good with a variety of food.
25 June 2014
Rated 1.0 out of 5.0 by Mississ24 Disgusting Bathroom. Never again
The tub was dirty with pooled water in it. The soap holder in tub was covered in ???. There was mould around rim of the sink. The fake ivy on the wall was so dusty it looked like fur.Garbage was not even emptied.
24 June 2014
Rated 5.0 out of 5.0 by ContentedOne Great service, comfortable room, close to services we required
I cannot say enough about the Staff at this hotel. My husband had to have surgery and follow-up appointments. The Staff were so kind, compassionate, caring, and friendly that it eased some of the anxiety we both experienced at this time. We had a very comfortable room. The hotel was very conveniently located to the clinics and hospital.
23 June 2014