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Rated 4.1 out of 5 by 764 reviewers.
Rated 4.0 out of 5.0 by Overall appearance Whilst the staff make you very welcome and the service is good, it is quickly obvious that much of the hotel has seen better days. The room that I occupied whilst clean was pretty tired (exhausted in fact). If you are to continue to attract customers a bit of tender loving care and investment is required. June 29, 2015
Rated 5.0 out of 5.0 by Normal good stay Holiday Inn Plymouth is my first choice of hotel in the city. On this occasion it was undergoing upgrading in the foyer which was explained on my arrival. This had little impact on my stay. Unfortunately the cost was considerably higher than normal presumably because it was early summer, but as a regular visitor I found this disappointing. Two things which could be improved: 1. Pillows - the inclusion of a feather option in the pillow menu would save me having to carry my own with me! 2. The ability to open the window would be great for those of us who like to sleep with fresh air. I am sure a device could be fitted to limit the opening and comply with health and safety. As usual the room was clean, bed very comfortable and staff were excellent, friendly and efficient. Another enjoyable stay June 29, 2015
Rated 5.0 out of 5.0 by Clean, comfortable and very friendly staff Hotel room was very clean, comfortable and we had a fab view over The Hoe. Staff very friendly and breakfast was great - plenty of choice and enjoyable. June 29, 2015
Rated 1.0 out of 5.0 by Not worthy of a Holiday Inn This is a terrible Hotel and does not deserve to call itself a Holiday Inn. The beds were worn out and uncomfortable,bathroom was terrible,room was dirty, service virtually non existent. As a Platinum Elite member the only acknowledgement received was free internet!!! June 29, 2015
Rated 4.0 out of 5.0 by Convenient for Plymouth Universty Open Day We stayed at the hotel overnight before visiting Plymouth University Open Day. It was ideally located for Plymouth Hoe and the University. We were able to leave are car at the hotel while visiting the University . The staff were very friendly and helpful. The bar on the penthouse floor gave a spectacular view over Plymouth and out to sea. Only critism was the room was tired and in need of up dating. I noted there was work going on in the hotel so suspect renovation work was underway. June 28, 2015
Rated 4.0 out of 5.0 by Penthouse breakfast what a view Stayed here when visiting Plymouth uni open day. Very helpful and friendly staff, and the view at breakfast was great. June 28, 2015
Rated 5.0 out of 5.0 by Comfortable Room Staff very friendly and helpful upon arrival. Room exceeded our expectations as we booked a twin room and had 2 double beds. Good nights sleep in a very comfortable and spacious room. June 28, 2015
Rated 3.0 out of 5.0 by Refurbishment Work at Amarda Holiday Inn Plymouth I stay at the Holiday Inn about 6 times a year and usually it is a very good experience and a relaxing stay. However on a recent stay major refurbushment work is underway around the reception area. Major drilling was taking place around the reception area until 16:30 Hrs so any relaxation during the day was out of the question. It was not helped when I was originally given a room directly over the work on level 2 and naturally asked to be moved. I had to push for a room change as I was inititally informed by reception there are no other rooms available. I still have faith in Holiday Inn as the stay is usually very good however I would hope the stays return to the normal relaxing stays the next time I return for a stay. June 28, 2015
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