Rated 4.1 out of 5 by 306
Rated 5.0 out of 5.0 by Russ 60 Chief Strategy Officer
Great stay other than a cigarrette odor in the room.
May 20, 2015
Rated 4.0 out of 5.0 by albanygrad Good but not great
The front desk staff was very helpful. The room and bathroom were clean and reasonable up to date. The wireless Internet worked fine. The next day breakfast was not bad, but the quality of the food is not a selling point.
The main problem with the hotel cannot be fixed. Its the location. The hotel is isolated and next to a bad part of downtown Albany. You wouldn't feel safe walking around her after dusk.
May 19, 2015
Rated 5.0 out of 5.0 by SW15 Always a good experience
I always choose this property and recommend it to others. This visit I was greeted by Samantha who throughout my stay was helpful, friendly and attentive.
May 18, 2015
Rated 1.0 out of 5.0 by mdwhy no one at front desk
no one at front desk for 7-10 minutes with 4 people on line
May 17, 2015
Rated 5.0 out of 5.0 by always important Comfortable bed, nice facility
The location was very convenient, quiet, and very clean. The breakfast items were average. I mentioned to the attendant that I thought one of the containers of milk wasn't good. No questions asked it was discarded and a fresh one replaced it.
May 17, 2015
Rated 1.0 out of 5.0 by 046441 Sleepless in Albany
Good location but hotel is not one of the better properties this brand offers.
May 15, 2015
Rated 3.0 out of 5.0 by commander2012 Blah
Place and staff needs some work understand new owners are in place but someone there must have worked at a hotel. I will not stay here again and will think twice about staying at another Holiday Inn Express in fact I am going out of town in about a week and have booked at another hotel chain.
May 13, 2015
Rated 5.0 out of 5.0 by cgiudice Baby Shower
We stayed for a baby shower that was in VT. Loved the facility. The area may seem scary but the management makes sure you are safe. We had been approached by a gentleman and management was there in an instance to make sure he wasn't bothering us. The rooms were clean, the beds were comfortable, the pool and hot tub were awesome!. We didn't get to use the dining facilities though. Parking is tough if there is a lot of bookings but they assist you in finding parking should you need to. I highly recommend this facility. It is located near the downtown buildings with beautiful architecture.
May 10, 2015