Rated 4.3 out of 5 by 79
Rated 4.0 out of 5.0 by queenp80 pretty good
I stayed here on business and the staff was very nice both times. The only complaints are that the hallway smelled of smoke on the nonsmoking floors and the website claims they are the only hotel downtown that doesn't charge for parking yet $5 a night is tacked on your bill. Fix that on your website!
30 November 2013
Rated 5.0 out of 5.0 by Masman12 Nice metropolitan feel
A nice property in the heart of down town. Typical knowledgeable and friendly staff I have come to expect at Holiday Inn properties. Modern and clean guest rooms. I look forward to staying here on my next trip to Albany.
26 November 2013
Rated 5.0 out of 5.0 by Hiwaychild Convenient location, quiet rooms and good value.
I was in Albany on business and this was one of the recommended hotels. I am very happy I chose this Holiday Inn Express. Even though it is located next to a major highway, the rooms were very quiet - and clean and well-maintained. The breakfast was also very good. I took advantage of the hotel jitney to go to several business commitments - so nice not to have to worry about or pay for parking.
22 November 2013
Rated 5.0 out of 5.0 by Norma23 Great service
Brittany at the front desk was wonderful. She was very friendly and helpful when we checked in and informed us of the shuttle service which was a great help since we didn't have to find parking for a concert we were attending nearby. She also recommended a nearby restaurant and made reservations for us. It was an overall great experience. We will definitely be back!
13 November 2013
Rated 5.0 out of 5.0 by smack001 Wonderful staff
We had a meeting in one of the board rooms at this hotel, the staff went out of their way to make sure we had everything we needed. They were wonderful. The rooms were comfortable and clean. The room rate was good. We will go back again.
12 November 2013
Rated 3.0 out of 5.0 by Jmrjim Room Service
Though my overall stay of three nights was pleasant, my room was not cleaned after the first night. This was a disappointment and made for a somewhat poor experience.
10 November 2013
Rated 5.0 out of 5.0 by tootise Good place to stay
We very much enjoyed our stay in Albany.
The hotel was friendly, helpful and went beyond what was required.
They shuttled us to a nice dining spot and showed us different points of interest along the way.
Very clean and comfortable.
05 November 2013
Rated 4.0 out of 5.0 by Vee60 Albany Trip
I stayed at the Holiday Inn Express to attend a training seminar, I had a great experience, the staff was helpful in recommending places to eat and getting taxi service. It was within walking distance for the training center but a shuttle was also available upon request.
My room was very clean and comfortable. I have no complaints and I would recommend this hotel to others.
04 November 2013