Rated 4.0 out of 5 by 182
Rated 5.0 out of 5.0 by PLEASANTBUTCHIE GREAT OVERALL EXPERIENCE
Staff went way out of their way to help in every manor.
Acknowledged my being a Platinum Elite member.
One of the Best Experiences Ever, and that is saying something.
28 October 2014
Rated 4.0 out of 5.0 by Sycamore83 Nice Stay
The hotel totally exceeded our needs. The staff members were amazing and were always very prompt when addressing our request. The only negative items we experienced was the lack of air conditioning and room security. Our room key was deactivated by our mobile phone we assume so we attempted to open the door by pushing the card between the frame and the lockset. Our door opened very easily. Concerned, we tried this on another room where our friends were staying and it opened right up. This needs to be addressed right away. We ended up taking our valuables with us when we left the hotel.
27 October 2014
Rated 2.0 out of 5.0 Second Time in a Row had Unpleasant Experience
I've stayed in thei venue numerous time. The last time they did not replenish my towels or toiletries, they did not empty my trtash cans.
On first night as I turned down sheets I found a PILL BOX in the middle of the made bed. Was this from the maid or the previous customer?
End of first day soap was on floor of shower - and I did not leave it there.
This time the bathroom smelled of MILDEW - opened door and cranked up A/C; it helped. Don't know why I had not noticed, but in the morning I discovered there was NO SHOWER CURTAIN.
The first time I gave them the benefit of doubt. The second time, I'm beginning to wonder ...
I may give them ONE-MORE-TRY, and if it is a bad experience their off my list - I'll notify AMEX, AAA, The American Legion, AARP and the NRA to take this hotel off their recommended-stay lists.
27 October 2014
Rated 5.0 out of 5.0 by Fritz II Comfortable Room
We'd stay here again. Quick check-in and check-out. Room was ready when we arrived. Transport to Port Authority Bus Terminal arrived a few minutes after the desk called.
17 October 2014
Rated 5.0 out of 5.0 by Marvel88 Good Hotel
This was a good hotel to stay at. This is especially true if you mostly want somewhere to sleep and maybe relax from all the NYC for an evening. The beds are clean and comfortable and the movie selection was good.
16 October 2014
Rated 4.0 out of 5.0 by Ed - 69 One elevator in a nine story building
The room was clean.
That's about the only really good think I can say about this hotel.
15 October 2014
Rated 5.0 out of 5.0 by DTNA2000 great location for commuter/ self parking
Hotel was in a great location. Was able to park and drive where everer i needed for the evening
14 October 2014
Rated 2.0 out of 5.0 by JWD42 Nice people, but dated rooms and bad building
Positive: seems newly painted and inviting from the outside, and staff is friendly and helpful (though they turned off my keys early)
Negative: Rooms from the 70s (small, tired furnishings, scary carpet), A/C that blows max or not at all, and one tiny, slow elevator for a nine-floor facility. I also think it may have been broken as I noticed one time I was lucky enough to get on that it stopped at a few floors that were not lit on the panel. I had to go up and down the stairs from the 7th floor many times.
11 October 2014